Customer Service and Sales Administrator, Temp for

5 days ago


London, United Kingdom TMR Group Ltd Full time

**Customer Service and Sales Administrator, Temp for 4 months**

**£13.00 to £17.00 per hour depending on experience**

**East London**

**The Company**

A Fragrance free suntan cream and tanning lotion seller. They produce a salon quality formula that you can use from home. A super culture with Worldwide offices. A diverse workplace that encourage people to be themselves.

**Why Would I Want to Work Here?**

**Essence of the role**

Day to day running of a number of key EU distributors orders. From order placement to shipment, liaising with distributors on OOS issues, credit/claim queries and delivery timeframes. Working closely with our logistics and Sales Team to ensure orders areprocessed and collected on time in full.

**Scope of the role**:

- Daily monitoring & processing of EDI orders
- Processing manual orders
- Monitoring of the Customer Service mailbox
- Answering retailer delivery/shortage claims
- Work closely with internal sales and supply teams
- Collaboration with 3PLs to ensure orders are processed and shipped out on time
- Provide availability updates to retailers where needed
- Organise sample orders and replenishment head office stock
- Manage stock transfers between both 3PLs
- Cover for colleagues during absence and holidays
- Collaboratively forecast with Sales Team for 15 UK/EU retailer

**Prerequisites**
- Able to cover all 4 months
- Happy to be in the office 5 days a week
- Intermediate to Advanced MS office, particularly Excel
- Excellent communication skills

Job Number 5061



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