Support Analyst, Service Desk, 1st

3 weeks ago


Oxford, United Kingdom Corriculo Ltd Full time

**Support Analyst, Service Desk, 1st / 2nd line, Desktop Support**

If you are a keen, enthusiastic and personable Support Analyst or Service Desk Analyst looking for a varied role within a dynamic SME environment, then this is a newly-created opportunity to join a highly-successful, healthcare-focused charity.

Whilst the position is offered on a predominantly remote basis, you will need to be willing and able to travel to the Oxford office as and when required, but not normally more than once a fortnight.

**The Role**

In a highly-varied and responsible role, the Support Analyst / Service Desk Analyst will provide a true support service to approximately 50 users, working both onsite in a state of the art facility on one of Oxford's leading business parks, and remotely.With the support of an outsourced support company, the Support Analyst / Service Desk Analyst will be the first port of call for all users, covering 1st and 2nd line issues - predominantly desktop - whilst also setting up new users, and building and configuringboth PCs and laptops, as well as getting involved in some interesting and varied project work.

This position would suit an energetic, enthusiastic, technically curious Support Analyst / Service Desk Analyst, with strong troubleshooting and problem solving skills, coupled with a “can-do” attitude

**What do I need?**

Whilst enthusiasm and the ability to provide a highly-personable service are key, my client operates a predominantly Microsoft environment, so some experience/awareness of some of the following would be great:

- 1st and 2nd line Service Desk / Desktop Support experience
- Microsoft 365, Windows 10 and 11
- Active Directory - new user creation / account administration, etc.

**I want to do that**

Support Analyst, Service Desk, 1st / 2nd line, Desktop Support

Corriculo Ltd acts as an employment agency and an employment business.

INDHIGH



  • Oxford, United Kingdom Sanderson Recruitment Plc Full time

    1st Line Desktop Engineer, Windows, O365, Laptop Support & Builds, Service Desk IT Support/Service Desk Analyst/Desktop Support Analyst required for a private sector business based just outside Oxford. Your primary responsibility will involve providing 1st Line IT Support, Window 10, O365, AD etc. You will also be involved in an office relocation project...


  • Oxford, United Kingdom Air IT Full time

    **1st Line Service Desk Engineer** Oxford Competitive Salary Plus Extensive Benefits (see below) We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We’ve grown a lot since our beginning back in 2005. We’re proud to have brought together nine leading companies as a...


  • Oxford, United Kingdom Air IT Full time

    **1st Line Service Desk Engineer** **Oxford** **Full time, permanent** We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We’ve grown a lot since our beginning back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the...

  • Service Desk Analyst

    2 weeks ago


    Oxford, United Kingdom The People Network Full time

    Service Desk Analyst Service Desk Analyst required on a permanent basis for an exciting MSP based near Oxford. As a Service Desk Analyst, you will act as an initial point of contact for external and internal customers providing support to users across the business landscape. Asa Service Desk Analyst, you can expect to receive the following remuneration...

  • IT Support Analyst

    2 weeks ago


    Oxford, United Kingdom ITECCO Full time

    **Role**: IT Support Analyst **Location**: Oxford **Salary**: £22,000 - £25,000 + Bonus I am recruiting for a unique opportunity, for a 1st / 2nd Line, IT Support Analyst to join one of our biggest Biotechnology companies. They are currently looking for an IT Support Analyst for their new and exciting tech department. You will be providing 1st/ 2nd line...

  • 1st/2nd Line Support

    3 weeks ago


    Oxford, United Kingdom develop. Full time

    My client is looking for a Junior I.T Support Engineer (1st Line, Networking, Windows) with experience in a help desk position. The business is currently remote but are looking to bring people in two days a week based in Oxford. They are looking for a 1st Line I.T Support Engineer (1st Line, Networking, Word) with experience in setting up networks. They are...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleThe Oxford University Hospitals NHS Foundation Trust's Service Desk team is looking for a skilled Service Desk Analyst to provide technical support to customer organizations. The successful candidate will be responsible for investigating technical issues, resolving or re-routing support tickets as necessary, and contributing to first-time...

  • Support Analyst

    2 weeks ago


    Oxford, United Kingdom Hays Specialist Recruitment Limited Full time

    Support Analyst, Oxford, £170 per day, 6 month contract, Hybrid. **Support Analyst 6 Month Contract £170 per day Oxford** **Your new role** We are recruiting for a dynamic and experienced Support Analyst to provide technical support, advice and guidance to the business, using the IT Service Desk call management systems and processes. To assist in hardware...

  • Ict Technician

    2 weeks ago


    Oxford, United Kingdom Education Support Professionals Ltd Full time

    **ICT Technician - 1st Level - OXFORDSHIRE - £22 - 26K + ex benefits: JAN/FEB start** Our client - an Independent school - is looking to bring on an IT graduate who has a background of 6-12 month commercial experience. The benefits to you will be working with the most up to date technology and the opportunity to grow within the school. - Provide technical...


  • Oxford, United Kingdom Corriculo Ltd Full time

    IT Support Analyst, Helpdesk Analyst, Witney, £11 Per Hour Inside IR35 An experienced IT Support Analyst, Helpdesk Analyst is urgently needed on an initial two month contract to join a leading company based in Witney, Oxfordshire. As the Support Analyst, Helpdesk Analyst you will be responsible for providing high quality 1st/2ndline support to my clients...


  • Oxford, Oxfordshire, United Kingdom Wales Medicines Strategy Group Full time

    As a Senior Service Desk Analyst at Oxford University Hospitals NHS Foundation Trust, you will be responsible for providing high-quality technical support to staff members.Main DutiesRespond to IT-related queries and requests in a timely and professional manner.Work collaboratively with the IT team to resolve complex technical issues.The estimated salary for...


  • Oxford, United Kingdom Sanderson Full time

    Systems Analyst Brize Norton, Oxford **SC Active** 6 Months INSIDE IR35 £300/day **max** The position is more of an **admin role, 1st line/2nd line**with just some technical ability needed, supporting a technical architect. **Key Responsibilities** - Defines scope and deliverables for assignment with 'client' (may be internal or external) for the design...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Service Desk Analyst Job DescriptionThe Oxford University Hospitals NHS Foundation Trust is seeking a skilled Service Desk Analyst to join its team. The successful candidate will be responsible for providing technical support to customer organizations, investigating technical issues, resolving or re-routing support tickets as necessary, and contributing to...


  • Oxford, United Kingdom Corriculo Ltd Full time

    **Support Analyst, 2nd line, Desktop, Server** **The Role** Working in a sector that is truly rewarding, the Support Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties.Covering 2nd linesupport as a point of escalation from the...


  • Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    We are looking for an enthusiastic and committed individual to join our pool of Service Desk Administrators, who can work well in a team but autonomously when required. The Service Desk provides first level support to staff relating to HR Systems and pay. Duties include responding to staff queries received by telephone or through the service desk portal,...


  • Oxford, United Kingdom Morgan Fraser Group Limited Full time

    **Service Desk Team Leader** - Manage the day-to-day workload of the Service Desk Technicians, assigning tasks and monitoring deliverables while offering support, development, and leadership to the team - Proactively seek continuous improvement to all aspects of service desk delivery. - Take ownership of escalated service desk issues. - Plan and coordinate...


  • Oxford, United Kingdom Network IT Careers Full time

    Role: Service Desk Engineer Location: Shrivenham (Fully On-Site)Working Arrangement: Shift-Based (including Nights, Weekends and Bank Holidays) Salary: £26,000 - £30,000 (with rotational shift allowance)Network IT are looking for a Service Desk Engineer to join our clients prestigious 24/7/365 IT Support function. This is a fantastic opportunity for...

  • Help Desk Technician

    1 month ago


    Oxford, Oxfordshire, United Kingdom Get Support IT Services Limited Full time

    **Job Description:** Help Desk TechnicianAt Get Support IT Services Limited, we are committed to providing high-quality IT services to our customers. As a Help Desk Technician, you will play a critical role in resolving technical issues and ensuring customer satisfaction.**Key Responsibilities:Respond to customer inquiries and resolve technical...


  • Oxford, United Kingdom Air IT Full time

    **Service Desk Team Leader** Oxford, Oxfordshire We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We’ve grown a lot since our beginning back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an...


  • Oxford, United Kingdom Technet IT Recruitment Limited Full time

    **Service Desk Technician - Onsite** **Oxford** **Salary £25000** Site-based Service Desk Technician required to join a high performing experienced team in Oxford **Some of what you will be doing**: - Performing problem diagnosis and guiding users in a desktop support environment - Providing technical solutions in a customer-centric manner -...