Digital Assistant

7 months ago


Blackburn, United Kingdom EG Group Full time

**Role**:Digital Assistant

**Location**:Blackburn, BB1 2FA - Office Based

**Hours**:Full-Time / Permanent

**Salary**:Up to £30,000 dependent on experience & Bonus Scheme

**What will my role look like?**

Our IT Department is expanding, and we have a new opportunity available for a Digital Assistant In this role, you will support the team with the rollout of digital screens and audio, admin work and managing content.

**What would my main responsibilities be?**
- Supporting with the rollout of digital menu boards, advertising screens, and audio players
- Working on our platform, uploading, and tagging, scheduling content for screens
- General admin work such as daily offline monitors check and reporting
- Working alongside and helping installers to ensure installations are carried out correctly
- Working alongside different departments and external advertisers to receive content and ensure it is deployed on the correct screens with the correct scheduling
- Creating Raspberry Pis and programming LED processors
- Fault diagnosis such as network or power errors
- Scheduling and maintenance of content across screens/monitors on Yodeck
- Resolve any troubleshooting issues at sites or assign them to the correct Engineers on the Service Channel Platform
- Ensure the correct content is on screens in the correct resolutions
- Stock maintenance and replenishment testing out content before release

This list is not exhaustive and may be added to or amended from time to time.
- Ability to manage a varied workload and meet deadlines
- Strong interpersonal skills and ability to prioritise tasks
- Excellent verbal and written communication skills
- Previous experience working within digital media/signage or marketing
- Previous experience in project support or project management
- Basic Adobe skills such as Photoshop
- Full drivers licence

**Benefits & Rewards**
- Performance Based Bonus Scheme
- Employee Life Assurance
- EG Group Discounts - up to 15% off at our stores and food to go restaurants
- ASDA Discount Card - 10% off all ASDA stores
- EG Cares Benefits - exclusive discounts across 900 retailers
- Smart Health - 24/7 online GP access, health checks and health and wellbeing support
- Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice
- Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group
- Waterside Café - freshly prepared meals at affordable prices
- Free Secure Car Parking
- Dress Down Fridays
- Flexi-Time
- Prayer and Ablution Facilities
- Cycle to Work / Shower Facilities
- Sit / Stand Desk Facilities
- Work Anniversary Rewards
- Free Eye Test

**Who are EG Group?**

United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, KFC, Subway, Greggs, SPAR, and Burger King, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually.


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