Digital Assistant

7 months ago


Blackburn, United Kingdom EG Group Full time

**Role**: Digital Assistant

**Location**: Blackburn, BB1 2FA - Office Based

**Hours**: Full-Time / Permanent

**Salary**: Up to £30,000 dependent on experience & Bonus Scheme

What will my role look like?

Our IT Department is expanding, and we have a new opportunity available for a Digital Assistant In this role, you will support the team with the rollout of digital screens and audio, admin work and managing content.

What would my main responsibilities be?

Supporting with the rollout of digital menu boards, advertising screens, and audio players
Working on our platform, uploading, and tagging, scheduling content for screens
General admin work such as daily offline monitors check and reporting
Working alongside and helping installers to ensure installations are carried out correctly
Working alongside different departments and external advertisers to receive content and ensure it is deployed on the correct screens with the correct scheduling
Creating Raspberry Pis and programming LED processors
Fault diagnosis such as network or power errors
Scheduling and maintenance of content across screens/monitors on Yodeck
Resolve any troubleshooting issues at sites or assign them to the correct Engineers on the Service Channel Platform
Ensure the correct content is on screens in the correct resolutions
Stock maintenance and replenishment testing out content before release

This list is not exhaustive and may be added to or amended from time to time.

Ability to manage a varied workload and meet deadlines
Strong interpersonal skills and ability to prioritise tasks
Excellent verbal and written communication skills
Previous experience working within digital media/signage or marketing

Previous experience in project support or project management
Basic Adobe skills such as Photoshop
Full drivers licence

Benefits & Rewards

Performance Based Bonus Scheme
Employee Life Assurance
EG Group Discounts - up to 15% off at our stores and food to go restaurants
ASDA Discount Card - 10% off all ASDA stores
EG Cares Benefits - exclusive discounts across 900 retailers
Smart Health - 24/7 online GP access, health checks and health and wellbeing support
Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice
Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group
Waterside Café - freshly prepared meals at affordable prices
Free Secure Car Parking
Dress Down Fridays
Flexi-Time
Prayer and Ablution Facilities
Cycle to Work / Shower Facilities
Sit / Stand Desk Facilities
Work Anniversary Rewards
Free Eye Test

Who are EG Group?

United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, KFC, Subway, Greggs, SPAR, and Burger King, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually.


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