Head of Operations
2 weeks ago
**Job Advert**
Are you a confident decision maker and solution finder driven by results? We are looking for a well experienced, driven and highly organised Head of Operations to support operational performance and lead a team to deliver industry leading content moderation and achieve business objectives.
A critical eye for detail and strategic way of thinking will get you far in this role, while a genuine knack for communicating and leading by example is sure to impress us. We want someone who has excellent communication skills on all levels, someone who values and nurtures relationships.
**What you will be doing**
- Leading the team in the creation, communication and implementation of the operational strategy
- Creating and implementing campaign based performance strategies ensuring resource and budget forecasts are met
- Supporting operational teams through excellent knowledge management, process design and implementation to help deliver targeted levels of productivity and contact handling performance
- Setting agreed targets and measure KRAs
- Assisting in the development and maintenance of client relationships and business development between key business partners both within and external to the company
- Understanding trends in information and analyses to highlight drivers and issues, being able to recommend and implement practical and robust solutions
- Contributing to management reports, highlighting achievements and areas of development with plans to address
- Creating an environment that is engaging and encourages people to deliver outstanding results across multiple sites, shifts and work streams
**What you'll need**
- Demonstrable experience of senior stakeholder management with at least 12 months' experience in an Operations Manager or equivalent position
- Excellent communication and negotiation skills
- Demonstrate prior experience with content moderation or digital contact services
- Experience in shaping and formulating operational strategic plans
- Demonstrable experience of senior stakeholder management
- Ability to deliver agreed programmes of work and embed initiatives for improvement
Take this opportunity to join our collaborative team of game-changers today. Advance your career with our fun-loving global community of more than 100,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands.
Job Reference: UK01943
-
Head of Operational Excellence
1 week ago
Glasgow, United Kingdom University of Glasgow Full time**Job Purpose** Reporting to the Director of Business Change and working in collaboration with fellow Heads of Service within the Transformation team, and key stakeholders across the University, the Head of Operational Excellence will lead a portfolio of projects that improve our staff and student experience by embedding continuous improvement practices...
-
Cyber Security Operations Manager Manager
Found in: Jooble UK C2 - 3 weeks ago
Glasgow, United Kingdom Head Resourcing Full timeCyber Security – Operations Manager Glasgow – hybrid working – £65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they...
-
Cyber Security Operations Manager Manager
3 weeks ago
Glasgow, United Kingdom Head Resourcing Full timeCyber Security – Operations Manager Glasgow – hybrid working – £65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they...
-
Head of Professional Services
1 week ago
Glasgow, United Kingdom University of Glasgow Full time**Job Purpose** As an integral member of both the School's Leadership Team and the College Administrative Management Group, the post holder will play a lead role in the successful implementation and delivery of the College and School's strategy, policies, and objectives, in order to fully achieve key University/College/School goals and deliver improvements...
-
Head of Operations
3 days ago
Glasgow, United Kingdom Compass Group Full time**What you'll be doing**: As our Head of Operations, you will support the Venue Director in managing the catering function at Ibrox Stadium. You will take the lead in hospitality areas on Rangers FC home match days and oversee the retail and logistics function with the support of the Retail and Bars Manager. Ensure non-match day Conference and Events...
-
Head of Operations
1 day ago
Glasgow, United Kingdom Compass Group Full time**What you'll be doing**: As our Head of Operations, you will support the Venue Director in managing the catering function at Ibrox Stadium. You will take the lead in hospitality areas on Rangers FC home match days and oversee the retail and logistics function with the support of the Retail and Bars Manager. Ensure non-match day Conference and Events...
-
Head of Professional Services
1 week ago
Glasgow, United Kingdom University of Glasgow Full time**Job Purpose** As an integral member of both the School's Leadership Team and the College Administrative Management Group, the post holder will play a lead role in the successful implementation and delivery of the College and School's strategy, policies, and objectives, in order to fully achieve key University/College/School goals and deliver improvements...
-
Deputy Head of Wellbeing
4 days ago
Glasgow, United Kingdom University of Glasgow Full time**Job Purpose** The Deputy Head of Wellbeing & Inclusion will be responsible for supporting the Head of Wellbeing & Inclusion with the leadership and management of the University’s Wellbeing services (comprising Counselling & Wellbeing Services, Safeguarding, Disability Service & Chaplaincy) as well as overseeing the delivery of wider mental health and...
-
Cyber Security Manager
Found in: Whatjobs ES C2 - 7 days ago
Glasgow, United Kingdom Head Resourcing Full timeCyber Security – Operations Manager Glasgow – hybrid working – £65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they...
-
Cyber Security Manager
Found in: Jooble UK C2 - 3 weeks ago
Glasgow, United Kingdom Head Resourcing Full timeCyber Security – Operations Manager Glasgow – hybrid working – £65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they...
-
Cyber Security Manager
3 weeks ago
Glasgow, United Kingdom Head Resourcing Full timeCyber Security – Operations Manager Glasgow – hybrid working – £65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they...
-
Cyber Security Manager
Found in: Appcast UK C C2 - 2 weeks ago
Glasgow, United Kingdom Head Resourcing Full timeCyber Security – Operations Manager Glasgow – hybrid working – £65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they support...
-
Cyber Security Manager
Found in: Appcast UK C2 - 2 weeks ago
Glasgow, United Kingdom Head Resourcing Full timeCyber Security – Operations Manager Glasgow – hybrid working – £65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they support...
-
Cyber Security Manager
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Glasgow, United Kingdom Head Resourcing Full timeCyber Security – Operations Manager Glasgow – hybrid working – £65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they support...
-
Cyber Security Manager
Found in: Talent UK 2A C2 - 3 weeks ago
Glasgow, United Kingdom Head Resourcing Full timeCyber Security – Operations Manager Glasgow – hybrid working – £65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they support...
-
Head of Facilities Management
5 days ago
Glasgow, United Kingdom City of Glasgow College Full time**INTERNAL AND EXTERNAL** ___________________________________ Head of Facilities Management Permanent Full Time, 35 hours per week, City & Riverside Campuses £49,878 - £53,762 per annum - _Pay Award Pending_ ______________________________________ As the successful post holder, you will assist the People and Corporate Support Team in the development...
-
Glasgow, United Kingdom University of Glasgow Full time**Job Purpose** To efficiently and effectively support the Head of School of Humanities by providing excellent administrative and secretarial support and acting as a professional representative with internal and external contacts and key stakeholders. **Main Duties and Responsibilities** 1. To work on own initiative, dealing with a wide range of complex...
-
Senior Developer
Found in: Jooble UK C2 - 1 week ago
Glasgow, United Kingdom Head Resourcing Full timeSenior Developer (Glasgow, 2 days per week) Head Resourcing is pleased to collaborate with one of the UK's leading pensions and mutual funds providers, currently seeking an adept Senior Developer to augment their team based in Glasgow. In this pivotal role, you'll spearhead the design and implementation of coding solutions, crucial to both project...
-
Senior Developer
1 week ago
Glasgow, United Kingdom Head Resourcing Full timeSenior Developer (Glasgow, 2 days per week) Head Resourcing is pleased to collaborate with one of the UK's leading pensions and mutual funds providers, currently seeking an adept Senior Developer to augment their team based in Glasgow. In this pivotal role, you'll spearhead the design and implementation of coding solutions, crucial to both project...
-
Head of Department
Found in: beBee jobs GB - 3 weeks ago
Glasgow, Glasgow City, United Kingdom University of Strathclyde Full timeAs a leading international University, we pride ourselves in recruiting the best academic and professional staff to support our ground-breaking, impactful research, and our first-class student experience.The Department of Civil and Environmental Engineering is a dynamic, multidisciplinary environment known for its friendly and supportive research and...