Pensions Team Leader

2 months ago

Edinburgh, United Kingdom Gallagher Full time

About Us:
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

Overview:
At Buck we offer market leading Pensions Administration solutions to a wide portfolio of clients.

We support all defined benefits (DB), benefit contribution (DC), CARE and Hybrid pensions plan designs with compliant and certified forms, letters, notices, and statements.

Our web-based and mobile-first platform provides participants with an enhanced retirement planning and readiness tools, as well as access to pension statements and a comprehensive resource library.

Our integrated administration platform includes case management, document management, and ad-hoc reporting to provide administrative staff with the productivity and efficiency tools they need to get the job done.

**Responsibilities**:
We have an excellent opportunity for a **_Team Leader_** to join one of our **_Pensions Outsourcing Practice._**

As the Team Leader, you will manage a team of DB and DC administrator supporting primarily occupational pension schemes, in accordance with our client contracts to the required standards and deadlines.

It is important you have previous people management experience, ranging from Senior to Trainee level.

The Team Leader will also be responsible for the delivery of quality standards and service level targets through effective performance management.

The ability to drive continuous improvement and enhance the contribution made by the department to the overall development of the business model is crucial to this role.

Qualifications:

- Extensive experience working with different occupational pension schemes - DB, but also DC, CARE or Hybrid schemes;
- Proven knowledge of pensions projects and scheme events will be advantageous;
- Ideally QPA or PMI qualified (but not essential).
- Minimum of 2 years as Principal / Senior Administrator or Deputy team lead.
- Proven experience of occupational pension scheme administration -, quality checking, staff appraisal and mentoring.
- Proven experience carrying out complex manual pension’s calculations.
- The ability to develop a culture of continuous improvement focused on enhancing the end to end customer experience both internal and external to the organisation.
- The ability to inspire, motivate, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviours.
- Information Technology literate - in the use of Office Systems, e.g. Microsoft Office for word processing, spreadsheets, database and presentations.
- Prove stakeholder / client relationship management experience.
- Good understanding of various codes of professional ethics and standards as promulgated by the PMI.

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