Neighbourhood Housing Officer
3 months ago
**Neighbourhood Housing Officer**
**£34,972.00**
**37 hours per week**
Are you passionate about working with people and making a difference? We have an exciting opportunity for a Neighbourhood Housing Officer to join our friendly team. This is great time to join a progressive, forward-thinking housing association that is deeply rooted in the neighbourhoods we serve.
- _Have excellent customer service, communication and interpersonal skills with the ability to empathise and communicate clearly and concisely both verbally and in writing. _
- _Be confident building strong relationships to facilitate multi-agency work with partner agencies_
- _Have some understanding of housing legislation and practice and the ability to demonstrate your knowledge_
- _Be able to identify improvement opportunities to enhance the customer experience as part of a wider team_
- _Have the ability to problem solve and manage cases to resolution_
- _Keep accurate up to date records and be able to absorb and adhere to relevant policies and procedures_
- _Be self-motivated and resilient, able to keep calm and focused under pressure with a positive outlook_
- _Have the ability to prioritise a varied workload and meet deadlines and targets _
- _Have excellent I.T. skills, proficient in the use of MS Office and be able to demonstrate ability and experience of producing letters and reports to customers and external agencies _
- _**Hold a full UK Driving license and have the use of own car**_
**In return, we will offer you**:
- _Hybrid working with a mix of onsite, home-based and at our Worthing office _
- _29 days’ holiday plus bank holidays _
- _4% employer pension contribution (matched up to 6%)_
- _Private medical insurance (after probation period)_
- _Work Laptop and Mobile phone_
- _Colleague perks and benefits _
**How to apply**:
Send your CV and a supporting statement (maximum three A4 pages)
**Job Types**: Full-time, Permanent
**Salary**: £34,927.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Ability to Relocate:
- Sussex: Relocate before starting work (required)
Work Location: Hybrid remote in Sussex
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