Sales Administrator

2 months ago


Shrewsbury, United Kingdom Techni Ltd Full time

**Sales and Warranty Administrator**

**Based**:Techni Ltd, Shrewsbury

**Reports to**:Sales Manager

**Role Purpose**:To be responsible for assisting the Sales team to ensure a smooth department operation by providing administrative support relating to all aspects of the sales and warranty cycle. To gain knowledge of the refrigeration and mobile compressed air industry to be able to handle incoming phone calls and supply the correct information to our customers on our products and services.

To be able to work efficiently and accurately through daily incoming orders, working with other members of the Sales team, Warehouse, Engineers and Purchasing to be able to provide accurate information regarding customers’ orders and warranty claims.

Be able to highlight any customer issues to the Sales team and work to resolve them in a professional manner while always offering fantastic customer satisfaction and experience. You should also act proactively to address clients’ needs and facilitate the sales process from beginning to the end.

Quarterly bonus will become available once probation period is passed.

**Key responsibilities and accountabilities include but not limited to**:

- Enter new orders on the system ensuring all details are correct and that order acknowledgements are prepared and sent.
- Check stock availability when processing orders on the system.
- Raise Cases for Non-Conforming products and ensure the NCR (Non-Conformance Records) process is seen through and project manage until completed.
- Work with the Sales Manager and Quality Department to streamline the warranty and NCR (Non-Conformance Records) process.
- Answering customers’ telephone queries.
- Arranging for delivery of parts or replacement items if a claim requires it.
- Following full service and warranty process, from raising job cards and arranging engineer visits to invoicing.
- Liaise with other departments to progress jobs and obtain information.
- Liaise with internal and external stakeholders, reporting non-conforming products as part of the warranty process.
- Work with the Sales team to manage the engineer’s time effectively and efficiently between services, repairs, and installations.
- Book in Techni Systems, system services.
- Handling customer requests.
- Maintaining good customer relations.
- Following to all company procedures.
- Maintaining client records on all internal systems.
- Liaise with Shropshire Chamber of Commerce to raise non-EU export documentation.
- Keep records of customer interactions, process customer accounts and file documents.

**Essential Skills / Training for role**
- Strong Customer Service Skills.
- Good computer skills/Microsoft package proficiency.
- Strong telephone manner.
- Good attention to detail and accuracy.
- Strong product knowledge.
- Sense of ownership and pride in your performance and its impact on our company’s success.
- Motivation to drive sales.
- Willing to learn and expand your current knowledge.
- Adaptable to change.
- Critical thinking and problem-solving skills.
- Team player.
- Excellent time-management skills.
- Great interpersonal and communication skills.
- Enthusiastic and passionate.
- Ability to work under pressure.
- Ability to multi-task and prioritise effectively.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£24,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Quarterly bonus

Work Location: In person

Reference ID: Sales Admin



  • Shrewsbury, United Kingdom HMO Sales Expert Full time

    Job Overview: Working closely with the Business Development Manager, your role will include structuring and organising the landlord/seller focused side of the business, dealing directly with clients and partners and assisting with the property onboarding tasks. There will also be personal assistant duties relating to the business development manager's own...

  • Sales Administrator

    2 months ago


    Shrewsbury, United Kingdom Morgan Ryder Full time

    SALES ADMINISTRATOR Office based - Shropshire. Salary up to: £28,500K plus pension, 25 days holiday Working patterns: Monday - Friday This is a fantastic and rare opportunity for an Internal Sales Administrator to join a long-established manufacturer. my client is renowned for providing technically advanced engineering solutions into a diverse range of...

  • Sales Administrator

    1 month ago


    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Sales Administrator - Permanent - Shrewsbury L & C Consulting are working exclusively with a Shrewsbury based concern to recruit for a new Sales Administrator to join their small, existing sales team and management. Based in modern offices, this role will suit an ambitious, professional applicant with a strong commercial focus and confident...

  • Sales Administrator

    2 months ago


    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Sales Administrator - Permanent - Shrewsbury L & C Consulting are working exclusively with a Shrewsbury based concern to recruit for a new Sales Administrator to join their small, existing sales team and management. Based in modern offices, this role will suit an ambitious, professional applicant with a strong commercial focus and confident...

  • Sales Administrator

    2 months ago


    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Sales Administrator - Permanent - Shrewsbury L & C Consulting are working exclusively with a Shrewsbury based concern to recruit for a new Sales Administrator to join their small, existing sales team and management. Based in modern offices, this role will suit an ambitious, professional applicant with a strong commercial focus and confident...

  • Sales Administrator

    2 months ago


    Shrewsbury, United Kingdom Ecommerce Intelligence Ltd Full time

    Ecommerce Intelligence is a growing digital agency that specialises in developing brands on Amazon and other marketplaces; as we progress our journey an exciting new opportunity has emerged for a sales administrator role supporting both our agency and our clients. **Responsibilities**: - Provide administrative sales support to the managing director,...

  • Sales Administrator

    3 months ago


    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Sales Administrator - Permanent – Shrewsbury L & C Consulting are working exclusively with a Shrewsbury based concern to recruit for a new Sales Administrator to join their small, existing sales team and management. Based in modern offices, this role will suit an ambitious, professional applicant with a strong commercial focus and confident...

  • Sales Administrator

    2 months ago


    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Sales Administrator - Permanent - Shrewsbury L & C Consulting are working exclusively with a Shrewsbury based concern looking to recruit for a new Sales Administrator / Sales Support Assistant to join their small, existing sales team and management. Based in modern offices, this brand new role will suit an ambitious, professional applicant with a strong...

  • Sales Administrator

    3 months ago


    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Sales Administrator - Permanent – ShrewsburyL & C Consulting are working exclusively with a Shrewsbury based concern to recruit for a new Sales Administrator to join their small, existing sales team and management. Based in modern offices, this role will suit an ambitious, professional applicant with a strong commercial focus and confident approach.Duties...

  • Sales Administrator

    2 months ago


    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Sales Administrator - Permanent - Shrewsbury L & C Consulting are working exclusively with a Shrewsbury based concern to recruit for a new Sales Administrator to join their small, existing sales team and management. Based in modern offices, this role will suit an ambitious, professional applicant with a strong commercial focus and confident...

  • Sales Administrator

    2 months ago


    Shrewsbury, United Kingdom Budgen Motors Full time

    We are looking to recruit an experienced Vehicle Sales Administrator to support the sales related transactional requirements of the business. Working as part of the Sales Administration team you will also have frequent direct contact with the Sales Teams and Finance department. **Key Responsibilities** Working across 4 different manufacturers, main duties...

  • Sales Administration

    2 months ago


    Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Customer Service Administrator - Permanent - Shrewsbury L & C Consulting are working with a Shrewsbury based manufacture and service provider to recruit for a new Customer Service Administrator to join their small, existing customer service team on a permanent basis. Based in modern offices, this role will suit a confident, professional applicant with a...

  • Sales Administrator

    1 month ago


    Shrewsbury, United Kingdom Sytner Group Full time

    **About the role** Sytner Shrewsbury is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team. As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad-hoc duties. In this role, you will work closely with the...

  • Sales Administrator

    6 days ago


    Shrewsbury, United Kingdom Protecture Technology Ltd Full time

    At Protecture we enable technology-driven, tailored outcomes for our clients. We achieve this by understanding the challenges of forward-thinking organisations. We define and deliver outcomes across their digital transformation journey across a broad spectrum of Cyber Security, Data Governance or Technology Solutions. Our team is a unique blend of...


  • Shrewsbury, United Kingdom L&C Employment Consulting Full time

    Sales Administrator - Permanent - Shrewsbury L & C Consulting are working exclusively with a Shrewsbury based concern to recruit for a new Sales Administrator to join their small, existing sales team and management. Based in modern offices, this role will suit an ambitious, professional applicant with a strong commercial focus and confident...

  • Sales Administrator

    1 month ago


    Shrewsbury, United Kingdom Techni Ltd Full time

    **Sales and Warranty Administrator** **Based**:Techni Ltd, Shrewsbury **Reports to**:Sales Manager **Role Purpose**:To be responsible for assisting the Sales team to ensure a smooth department operation by providing administrative support relating to all aspects of the sales and warranty cycle. To gain knowledge of the refrigeration and mobile compressed...

  • Sales Administrator

    1 month ago


    Shrewsbury, United Kingdom Techni Ltd Full time

    **Sales and Warranty Administrator** **Based**:Techni Ltd, Shrewsbury **Reports to**:Sales Manager **Role Purpose**:To be responsible for assisting the Sales team to ensure a smooth department operation by providing administrative support relating to all aspects of the sales and warranty cycle. To gain knowledge of the refrigeration and mobile compressed...

  • Sales Administrator

    2 months ago


    Shrewsbury, United Kingdom Shrewsbury Vehicles Full time

    Shrewsbury Vehicles is a car dealer in Spring Garden, Shrewsbury specialising in quality used vehicles priced between £3000 to £10,000. We are a growing business and need to recruit an administrator to support the continued growth. - The role requires you to generate and process paperwork associated with the motor trade. Vehicle purchasing and sales...


  • Shrewsbury, United Kingdom Adele Carr Financial Recruitment Full time

    **reference**: BBBH20255_1707313589 Sales Administrator/Order Processor **Vacancy Type**: Permanent **Location**: Shrewsbury, Shropshire **Salary**: £22000 - £25000 per annum + + benefits A fabulous opportunity for an experienced Sales Administrator/Order Processor to join a well-established and reputable business in Shrewsbury. You will be welcomed...


  • Shrewsbury, United Kingdom AUTO ELITE NETWORK Full time

    New & Used Sales Administrator - New & Used Vehicle Sales Administration - 40 hours per week - Mon - Fri - Upto £24,000 per annum, for the perfect candiate - 30 days holiday (inc BH) - Sales admin, invoicing, ordering vehicles, taxing vehicles - Working in a state-of-the-art facility For this exciting opportunity we would like to hear from you if you think...