Service Project Coordinator

3 weeks ago

Great Yarmouth, United Kingdom Proserv UK Ltd Full time

**Who we are**
Proserv is a controls technology company. Our aim is to offer cutting-edge, disruptive solutions to clients right across the energy sector enabling them to enhance the reliability of critical equipment, extend the life and value of their assets, and improve their operational efficiencies.
Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of Proserv values that underpins everything we do right around the globe.
So, if you believe you not only have the right skills and know-how for this role, but you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise delivering top-quality service and you enjoy helping and collaborating with colleagues or clients - then we really want to hear from you.

**What You Need to Know**
**We are looking for a Service Project Coordinator **to join our highly respected and experienced team, based at Beacon Park, Great Yarmouth.**

You will assist our Service Project Engineers within the team, along with supporting the wider service team. This is a fantastic opportunity to develop your coordination skills in a fast paced role which puts the client and customer service at the forefront or what we do.

**Some of the Key Accountabilities** (includes, but not limited to the following:

- Assist with preparation work packs and working instructions
- Ensure that project deadlines/requirements are achieved for all aspects of the contract which they have been tasked with (delivery of the equipment and documentation).
- Advise the Service Project Manager/Project Engineers of any potential areas of risk that could result in an overrun of material costs or man hours.
- Co-ordinate the various interrelated processes of a project. Manage the implementation of all the activities described within the scope. Update on a regular basis and communicate any changes to key project personnel and clients.
- Ensure that the project scope is agreed by the client and is clearly defined and understood. Resolve, client specification discrepancies with the relevant Engineers.
- Promote effective communication between the team members, internal departments, suppliers and clients.
- Focal point for controlling client owned equipment on AX12
- Assist with AX12 administration such as quotations, raising job numbers and maintenance orders.
- Chase and Expedite client quotations
- Chase opportunities and update the Service Project Manager or Account Manager
- Assist with travel and visas, if required.
- Ensure that all project documentation has been produced in accordance with the agreed project SDRL.
- Proactive Component Obsolescence management. Working with the technical team to come up with new solutions.
- Record, file timesheets, expenses, work packs and any other paperwork that is required from the service team
- Attend service meetings with updates of current projects
- Assist with arranging Shipping documentation including Dangerous Goods (Shipping including PE Forms, ATEX Forms, PUWER, Cargo Summary, Delivery Tickets, Doc Packs).
- Manage Equipment / Test Kit - on/off hire and preparation for project.
- Raise jobs and relevant paperwork once awarded the work
- Generate reporting for Service Project Manager/Project Engineers
- Assisting administration for the Service Technician Lead
- Part of the on-call Rota

**Qualifications**
**Education**
Required
- Good standard of education, to include GCSE 9-5 (or equivalent) English & Mathematics.

Preferred
- Engineering qualification at degree (BEng) level or equivalent.

**Skills and Experience**
Essential
- Proficient in Microsoft Word, Excel and Access.
- Ability to interface with internal/external Customers.
- Ability to respond to demands of a high and varied workload.
- Ability to interface with internal and external customers.
- Organized with excellent co-ordination/prioritization skills.
- Flexible with a proactive approach.
- Proven experience of coordinating

**Preferred**
- Oil and Gas Industry experience or skills gained which are transferable.
- Knowledge of Subsea and/or PLC control systems.
- Knowledge of AX12, PDM and SDRL

**Our Benefits**
Our colleagues work office hours of 37.5 per week and are flexible, also adopting a hybrid working approach. Our benefits package includes a great pension scheme, Private Medical Insurance, Income Protection and Life Assurance all supplemented with a further flexible benefits scheme which includes the ability to buy/sell holiday, car leasing and many more options to suit your lifestyle.

**How To Apply**
If you are interested in this position, please:
**Review our UK Recruitment Privacy Notice. - **here

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