Programme Administrator

4 months ago


Bath, United Kingdom Designability Full time

We are seeking an **experienced administrator with a high level of customer service expertise** to join our welcoming team at an exciting time of growth across our charity, and to make a meaningful difference through our work supporting disabled people to live with greater independence.

The post holder will support the Programme Office in the delivery of Designability’s programmes through effective and efficient administration and by welcoming our beneficiaries, providing excellent care and support throughout. To be successful in this role, you will have the ability to show initiative in problem solving when dealing with novel or conflicting demands and understand the importance of being a team player.

This role is offered on a **hybrid basis **with regular presence at our offices in Bath (3 to 4 days a week), plus some remote working.

You will have:

- Experience within a similar role.
- Very strong interpersonal skills.
- Experience in using a CRM system.
- The ability to grasp complex administrative processes.
- A high level of attention to detail.
- The ability to be creative, proactive and resourceful to get work done quickly and to a high standard.
- Excellent multitasking skills and experience in prioritising work schedules and working to tight deadlines.

**You will joining an independent, national charity based in Bath. Our creative and inspiring team includes engineers, technicians, product designers, occupational therapists, fundraisers and administrators. **We are led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every disabled person has the products they want to live the life they choose.

**Benefits that come with working for Designability**
Looking after its employees is important to Designability - supporting everyone to be happy and healthy means that we live our values of being creative, practical and inclusive and in turn meet our mission to enable disabled people to live with greater independence. We are a **Real Living Wage **and **Disability Confident Employer**. We also offer a **generous annual leave **allowance and **substantial employer contribution pension scheme**.

PLEASE **SUBMIT A COVERING LETTER DETAILING HOW YOUR SKILLS & EXPERIENCE MEET THE REQUIREMENTS OF THE ROLE**, ALONG WITH YOUR CV, TO BE CONSIDERED FOR THIS ROLE.

**Job Types**: Full-time, Permanent

**Salary**: Up to £23,550.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Flexitime
- Free flu jabs
- Referral programme
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- BATH: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience of collecting, collating, analysing data and creating reports and information for leadership teams?
- Are you a proficient Microsoft Office user?

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in BATH

Reference ID: JS10290



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