Commercial Account Executive

3 months ago

Witney, United Kingdom The Ardonagh Group Full time

**Insurance Account Executive - Oxford**

Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you’re looking for? Then please, read on

**So, what does the role of an Insurance Account Executive here involve?**

This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone, in writing or via video calls to offer a comprehensive service to existing and potential new clients. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go.

As an Account Executive here, it isn’t only about the “upsell” or the “cross sell”. Unlike similar roles focussed on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Ardonagh Group.

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more:

- Manage your own client bank and areas of responsibility, so that a positive contribution is made to achieving Company sales forecast, plans, programmes and budgets.
- Provide new business quotations for all classes of General Insurance on request, providing relevant advice, information and guidance.
- To work closely with the Commercial Manager and the Commercial Director, ensuring a high level of liaison with, and understanding of, their requirements to maximise customer satisfaction.
- Develop good communications with all other areas of the business and with customers.
- Complete detailed reviews of the insurance requirements of existing and potential new customers and prepare detailed reports in this respect.
- Negotiate with Underwriters in placing, amending or renewing clients’ insurance programmes.
- Ensure all documentation associated with placing, amending or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate. This will include issuing instructions to Accounts Department for relevant financial transactions to be completed
- Assist customers in initial reporting and subsequent negotiation with insurers of a satisfactory settlement of claims.
- Provide risk advice/risk management/risk prevention information on both Commercial Motor and Non-Motor risks to customers, in conjunction with Underwriters as appropriate.

**What experience do our Account Executives need?**

It’s essential that you have experience gained from within the Insurance Industry in a commercial lines broking role (ideally not commercial motor focused) as you will be offering a complete commercial lines experience to new and existing customers. You will need to have knowledge of the law of agency, the Data Protection Act, credit management procedures, FCA Regulations for dealing with retail customers and money laundering legislation. It would be a bonus if you have any relevant qualifications, although we offer plenty of opportunity to gain these once you join us.

**The rest is all about you as a person;**
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, analytical, use your initiative and show us your entrepreneurial spirit to identify opportunities to retain and grow our business.
- Be driven to learn and inquisitive, especially about the Insurance Industry and your clients.
- An enthusiastic team player, support others, but recognise when to ask for guidance, build trust and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Always demonstrate integrity, not only is this essential within a financially regulated organisation, it’s also the right way to be.

This is a hybrid working environment with Tuesdays/Thursday working remotely after probation is passed. You will have control of your own diary so will be out and about meeting clients as the business requires.

In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress yo

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