Night Porter

3 days ago

Oban, United Kingdom Great Western Full time

**Job Ref**:BES5071

**Branch**:Great Western

**Location**:Great Western, Oban

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Posted date**:07/03/2024

**Closing date**:09/04/2024

**Who are we?**

Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK’s largest independent hotel group.

**Join our exceptional team**

We are currently looking for exceptional people to join our team and have a great opportunity for a **Night Porter**

As a night porter you will be responsible for the safety and security of the hotel and its guests. You will be required to complete night porter duties in line with Company standards.

**Key Responsibilities of the role**:

- To complete statutory fire and security checks.
- Complete daily hand over procedures in an efficient and responsible manner.
- Ensure al corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.
- Have a visible presence within the hotel to ensure that all customers request and queries are responded to promptly and effectively.
- Deal with guest queries and complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
- To work closely with the hotels management team to ensure compliance with all hygiene and health and safety programmes.
- To assist in the smooth running of the food and beverage departments during your shift.

**Requirements of the role**:

- To have worked in a hotel or accommodation services business.
- To be able to work in a fast-paced environment and to enjoy it
- To be able to work independently, being self-motivated to complete the tasks.
- Flexibility
- to enjoy working night shifts, seeing the operation on different days of the week including the weekends.
- Follow hygiene and cleanliness standards to ensure the Hotel is kept clean and tidy.

**What do we offer?**
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Instant access to Perkbox; giving you 24/7 access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
- Food and Beverage discounts at all our hotels
- On-going incentives and rewards
- Opportunities to move between hotels and grow with the group
- Meals on duty

**More about us**:
Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British - fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.

The Great Western Hotel, bar and restaurant in Scotland is in a prime location on the Oban esplanade. Close to the shops and harbour, the hotel offers stunning views over the bay, and makes the perfect base from which to explore Oban. Glencoe and the Western Isles are on the hotel’s doorstep.

Oban is on the west coast of Scotland, surrounded by miles of dramatic shoreline and beaches and a beautiful natural environment complete with lakes, mountains and islands.

Oban is the Gaelic word for ‘little bay’, and there’s so much to see and do in this stunning corner of Scotland's west coast. Guests are spoilt for choice by the beaches, bays and beautiful countryside in the local area.

Great Western Hotel makes a wonderful base for walking, birdwatching and touring holidays. There are castles, gardens, villages and forests to explore, and amazing Scottish hospitality and cuisine to enjoy. There are also small galleries and independent shops, a distillery, a chocolate shop and a local museum.

During your stay, you can visit the famous islands of Mull, Jura and Islay. If you are looking for an active holiday, you’ll find plenty of watersports to try out, along with the most incredible walking trails.

The hotel has a wide range of suites to choose from, including family rooms, singles, doubles and twins. All bedrooms are en suite, with flatscreen TVs, tea and coffee-making facilities and other amenities to make your stay relaxing and enjoyable. There are also several comfortable bars and lounges, and even a programme of live entertainment to enjoy.

The Great Western Hotel restaurant is one of the finest of any hotels in Oban. The restaurant serves a wide range of local cuisine, with a menu including all the traditional favourites. There’s also a bar and snack bar on site.

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