Market Interaction Administrator

2 weeks ago


Leeds, United Kingdom ENGIE Full time

ENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions.

ENGIE’s 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045. We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes. Some of our major businesses include First Hydro and Storengy.

We are shaping the future of responsible business by reconciling economic performance with a positive impact on people and the planet. If you’re excited about making an impact, we invite you to join our journey to build tomorrow’s low carbon energy systems and meet the challenges of climate change.

ENGIE are recruiting a Market Interaction Administrator to be based in **Leeds.** This is a 9 Month fixed term contract role working 37 hours per week. Working is flexible in relation to office attendance (1-2 days per week) and standard office hours (8:30am - 5pm Monday to Thursday, 8:30am - 4:30pm Friday) are expected. On offer is a competitive salary, bonus and benefits package.

**Purpose of the job**:
The Market Interaction Administrator will play an active role in the Market Interaction Teams day to day processes. They will manage operational processes surrounding the registration and losses of Gas and Electricity supplies on the Engie portfolio, ensuring a ‘right first time’ approach to their work.

**Responsibilities will include**:

- Registration (and management of losses) of customers in a timely and accurate manner, assisting with the maintenance and development of all registration systems and processes
- Ensuring that relevant agents are appointed/de-appointed within industry timescales
- Ensuring that start and end reads are received for all new gains and losses in a timely manner
- Processing Changes of Measurement Class
- Ensuring Erroneous Transfers are process within SLAs set by industry and monitored by the Performance Assurance Board
- Administrative support for Elec New Connections and changes to existing meters including energisation and de energisation for electricity meters
- Administrative support for Electricity meter removals and full-service disconnections
- Understanding ENGIE’s contractual relationships with Meter Operators, Meter Asset Providers, Data Collectors & Data Aggregators, to ensure that contractual service levels are appropriate and met
- Responding effectively to and helping resolve queries in relation to Change of Supply activities.
- Assisting in complying with Ofgem, BEIS, and DCC requests for information and reports on progress.
- Liaising effectively with third party agents
- Adhering to internal processes and risk frameworks
- Efficiently and proactively managing the team mailbox and internal tickets abiding by set SLA

**Knowledge, Skills and Qualifications required**:

- Act in compliance with industry standards
- Timely and accurate resolution of metering exceptions and queries
- Data flows worked within industry SLA
- Improvements to processes to increase efficiency and smarter working
- Minimising human error through automation
- High level of customer satisfaction
- Numerical skills
- Strong communication skills and ability to build relationships with stakeholders
- Microsoft Office proficient
- Excellent time management and ability to prioritise workloads, adhering to deadlines
- Practical approach to problem solving with a ‘right first time’ motive
- Self-motivated and able to motivate others
- General understanding of the Change of Supply Process for an energy supplier
- For this role, you must have evidence of the right to work in the UK. There is no re-location package offered with this role._
- Engie is an equal opportunities employer and our goal is to impact lasting change through our actions. Together, we unite for equality and equity. If you are interested in applying, we encourage you to think broadly about your background for the role._
- The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers._



  • Leeds, United Kingdom ENGIE Full time

    ENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions. ENGIE’s 1,000 employees in the UK are actively engaged in...


  • Leeds, United Kingdom ENGIE POWER LIMITED Full time

    Requisition ID: 7066- Location: Leeds, LDS, GB, LS12 1BEENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions. ENGIE’s...


  • Leeds, United Kingdom ENGIE Full time

    Requisition ID: 1919- Location: LDS, GB, LS12 1BE. ENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions. ENGIE’s...

  • HR Administrator

    22 hours ago


    Leeds, United Kingdom Interaction Recruitment Full time

    Interaction is working in partnership to recruit a HR administrator for our client who have been established for 30 years within the Marine and Civil Engineering industry based in North Leeds. They pride themselves on their values; Customer Driven, People Focused, Professional Attitude and Delivery Excellence. As the HR administrator you will be working as...


  • Leeds, United Kingdom Gibson Hollyhomes Full time

    **Marketing Administrator - 5 Month FTC** **Leeds City Centre** **£22,000 (pro-rata)** My client are an International Law Firm who are specialists in their field looking to recruit an experienced Administrator to support their Marketing department. **As a Marketing Administrator your duties will include**: - Assist with all aspects of Administration,...


  • Leeds, United Kingdom University of Leeds Full time

    **Lecturer in Digital and Interactive Design**: You will deliver world class teaching and research in the area of Digital and Interactive Design, supporting the continuing development of the School of Design as a sector leading centre with innovation at its core. This is a design/creative driven role, and you will have experience as a designer and research...

  • Lecturer in Digital and Interactive Design

    Found in: beBee S GB - 3 weeks ago


    Leeds, United Kingdom University of Leeds Full time

    Are you an academic with proven abilities to deliver teaching and research in Digital and Interactive Design? Are you passionate about providing an exceptional student experience in a research-intensive Russell Group University? Can you apply your expertise to support and complement the School’s existing strengths?  You will deliver world class teaching...


  • Leeds, United Kingdom Interaction Recruitment Full time

    **Job Title**:Logistics Coordinator **Location**: Leeds **Salary**: £24,000 - £26,000 **Work Type**: Office Based **Logistics Coordinator Role**: Interaction are delighted to be working with a leading West Yorkshire-based market research company looking to welcome a lively, enthusiastic Logistics Coordinator with a to join their dynamic team. The...

  • Senior Interaction Designer

    Found in: Whatjobs ES C2 - 1 week ago


    Leeds, United Kingdom Netcompany UK Limited Full time

    Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and...


  • Leeds, United Kingdom Netcompany UK Limited Full time

    Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.Operating across both public and...


  • Leeds, United Kingdom MB Fitzgerald Full time

    Mbf are working with a market leading Financial Planning & Wealth Management organisation who are seeking to recruit an additional IFA Administrator to join their friendly team. The company has a fantastic reputation and a national presence; they have been growing over the past five years - meaning there is scope for progression and development within this...

  • Logistics Coordinator

    24 hours ago


    Leeds, United Kingdom Interaction Recruitment Full time

    Job Title: Logistics Coordinator Location: Leeds Salary: GBP24,(Apply online only) - GBP26,(Apply online only) Work Type: Office Based Logistics Coordinator Role: Interaction are delighted to be working with a leading West Yorkshire-based market research company looking to welcome a lively, enthusiastic Logistics Coordinator with a to join their...

  • (Senior) Marketing

    3 weeks ago


    Leeds, United Kingdom Permanent Futures Full time

    Manufacturing Futures is looking to appoint a Senior Marketing Executive for our client based in West Yorkshire. The successful candidate must be well versed in marketing strategies, social media, PR campaigns and events. The successful candidate will be joining a client who are known for their staff retention and excellent benefits package. * Interacting...


  • Leeds, United Kingdom Interaction Recruitment Full time

    **Office Accounts Administrator** £22,000 - £27,000 Office based LS11 (on-site parking available) Full time preferred, Part time could be considered (salary, pro-rata) Hours: Mon - Fri 09:00 - 17:00 is preferred, however we can be flexible between 7am - 6pm for the right person. **Company**: A national Construction firm working across multiple...


  • Leeds, United Kingdom Interaction Recruitment Full time

    **Reference** 416782 **Salary** £22,000 - £27,000/annum **Job Location**: - United Kingdom - England - Yorkshire and the Humber - West Yorkshire - Leeds **Job Type** Permanent **Posted** 02 February 2023 **Office Accounts Administrator** £22,000 - £27,000 Office based LS11 (on-site parking available) Full time preferred, Part time could be...


  • Leeds, United Kingdom Interaction Recruitment Full time

    **Transport Supervisor Nights** Full Time Permanent Monday-Friday Daytime shift Salary £25,000-£28,000 Interaction Recruitment are currently Recruiting for a new opportunity for a Transport supervisor to join one of our well-established clients. This is a new role Based in the Leeds area - **What will you be doing?** - Aiming at high quality standards...

  • Marketing Assistant

    4 days ago


    Leeds, United Kingdom Zodiac Full time

    Are you seeking to be an integral part of a dynamic and vibrant team in the heart of Leeds? We are currently hiring for a Marketing Assistant role that offers a diverse opportunity, split between supporting both marketing and office administration teams. **Role Overview**:We are looking for a Marketing Assistant to join a central Leeds office, where you...

  • Sales Administrator

    7 hours ago


    Leeds, United Kingdom Huntress Full time

    **Sales Admin** **Salary** : £21,000- 25,000 Are you a highly organised individual with a solid understanding of administrative tasks? Do you enjoy working in a dynamic environment, where multi-tasking and prioritising are essential? Then we may have an exciting opportunity for you as a Commercial Support Administrator based in Leeds. You will be...


  • Leeds, United Kingdom Interaction Recruitment Full time

    **Business Support Consultant - Administrator & Customer Support** **Recruitment Resourcer** **£19,000 Per Annum** **Leeds City Centre based, LS1** **Mon - Fri 09:00 - 17:30 (4.00pm Fri Finish)** **Job description** We currently have a vacancy for a Business Support consultant to join our ever-growing team. You will be working alongside experienced...

  • Marketing Assistant

    5 days ago


    Leeds, United Kingdom Al-Maghrabi Enterprise Full time

    Are you tired of working the weekends and late nights in hospitality? Do you love working with people but want more progression? We are looking for people with hospitality experience for our corporate Marketing assistant positions. Based in Leeds City - we are rapidly becoming one of the leading sales and Marketing Agencies. **PLEASE NOTE - THIS IS AN...