Customer Support Administrator

1 week ago

Rotherham, United Kingdom rope & sling specialists ltd Full time

**Customer Support/Administrator - Rotherham Depot**

**Starting Salary £23, 608 p.a. (DOE)**

RSS - Rope and Sling Specialists Ltd are a national company in the field of lifting equipment engineering.

We provide all industry sectors with a complete service for all their lifting equipment needs, we ensure they are supported, safe and compliant.

The RSS group has extensive experience in providing customer focused solutions throughout the UK.

The role will involve the co-ordination and processing of customer hire and sales orders, collating certification, documentation along with general office administrative duties.

This is a busy and rewarding role that provides a fantastic platform for you to enhance your skills, experience and progress within the lifting sector and the group company.

Experience of working in a similar administrative role would be advantageous but is not at all essential. If you have a good work ethic, a passion for providing excellent customer service, a team player and the drive to learn; we can help with the rest by providing you with full industry training and support.

Applicants should have:
Previous experience in an office environment/administrative role
Excellent organisational skills and attention to detail
Working knowledge of Microsoft packages

Experience with Sage systems would be an advantage however not essential as full training provided

Ability to raise customer invoices

Ability to update branch sales stock levels monthly

Schedule an electronic engineer’s diary

Essential
- Essential
- Confident telephone communicator

Essential **Team player, willing to learn and progress**

**Hours of Work**: 40 hours per week (8am - 5.00pm Mon - Fri)

**Salary**: From £23,608.00 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Rotherham, S60 1EN: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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