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Customer Services Co-ordinator

2 months ago

Liverpool, United Kingdom ZIM Full time

Providing high quality service to customers.
- Efficient and proper handling of documents and data to provide for undisrupted and timely cargo handling.
- Efficient communication with interfaces to provide for proper completion of various requests and orders (booking, shipping, export clearance instruction requests, workflow requests etc). This includes interface with terminals systems.
- Keeping data consistency within the system to enable for both internal and external audits.

**Requirements**:

- Professional knowledge (including booking note and B/L related regulations, forwarding and transport rules, sea terminal and depots regulations, at least basic knowledge of container technical specification)
- At least 2 years of professional experience either with forwarding or liner agency would be an advantage
- Languages: Excellent English
- Knowledge of internal procedures related to various disciplines handled within local agency

Function:
Countries & Business Development

Publish in Internal Career Page:
No

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