Receptionist

2 months ago


Reigate, United Kingdom Reigate Manor Full time

**Manor Collection**

Welcome to the Manor Collection. A small group of independently operated and individually styled hotels in the South East of England (Surrey and Kent), striving to offer high levels of service in convenient locations. All our venues are host to extensive conference facilities and the ideal surroundings for your dream wedding. Plus, with 129 bedrooms across the collection, we are the perfect setting to rest and refuel, whether your stay is for business or leisure.

**Duties & Responsibilities**:

- Meeting & Greeting customers
- Offering assistance to guests coming into the hotel
- Managing incoming telephone calls with bookings & enquiries
- Checking guests in and out of the hotel efficiently. (See below)
- Communicating information between departments to help with the smooth running of the hotel
- To adhere to opening and closing checks that are set out by the senior receptionist & management.
- Taking & confirming hotel reservations
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms
- Balancing cash and credit card payments taken throughout the hotel. Make sure the till is left with sufficient change
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Managing check outs with the housekeeping team to support an efficient system
- Maintaining a clean and tidy reception area referring to the cleaning checksheet
- Ensure a good knowledge of the local area which can be relayed to guests
- Typing menu’s etc when required
- Ensure all functions are charged correctly
- Ensure light music is playing at all times throughout the hotel
- Ensure the post is ready to be sent each morning
- Ensure reception desk is presentable and clean for when clients come to the desk
- Ensure a thorough handover is done between shifts
- Pass on any maintenance feedback into maintenance folder
- Ensure all bookings have back up in filing cabinet
- Support to other departments during quiet periods e.g. F & B Service, Housekeeping & Events

INDFOH


  • Hotel Receptionist

    3 days ago


    Reigate, United Kingdom Manor Collection - Reigate Manor Full time

    **Receptionist | Reigate, Surrey | Permanent | 40 Hours p/w** **Competitive Salary + Incentive** Welcome to the Manor Collection. A small group of independently operated and individually styled hotels in Surrey, striving to offer high levels of service in convenient locations. Our venues host extensive conference facilities and the ideal surroundings for...

  • School Receptionist

    4 weeks ago


    Reigate, United Kingdom Priority Hired Recruitment Full time

    Priority Hired are recruiting for a School Receptionist Hours: Mon to Wed 1pm-5pm (3 afternoons per week) **Duties**: - Meet and greet visitors and parents - Answering and forwarding phone calls - Sorting and distributing post - Assisting with administration duties - Responsible for monitoring and recording attendance **Job Type**: Temporary...


  • Reigate, United Kingdom Enterprise office solutions Ld Full time

    The Receptionist will maintain a professional reception area and first point of contact. Provide excellent customer service to both external and internal clients. - Answer the telephone and divert calls to appropriate staff members - Meeting and greeting guests - Maintaining meeting rooms and reception areas - Manage the meeting rooms booking system - Sort...


  • Reigate, United Kingdom Enterprise office solutions Ld Full time

    The Receptionist will maintain a professional reception area and first point of contact. Provide excellent customer service to both external and internal clients. - Answer the telephone and divert calls to appropriate staff members - Meeting and greeting guests - Maintaining meeting rooms and reception areas - Manage the meeting rooms booking system - Sort...

  • Receptionist

    3 days ago


    Reigate, United Kingdom Signature Senior Lifestyle Full time

    Job Introduction Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Reigate. Your Role at Signature The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the...


  • Reigate, United Kingdom Specialist Recruit Full time

    My client in central Reigate is seeking a temporary Part Time Receptionist/office admin to cover on a Thursday and Fridays. The hours are 8.45-5pm and working for a busy client who offers a really friendly working environment.


  • Reigate, United Kingdom Mitie Full time

    Reception / Control Room officer **Job Overview** Perform reception, administration, organisational and secretarial duties efficiently and effectively on behalf of the building in which you are located with the opportunity to work in the security control centre when the need arises. **Main Duties** - Help facilitate the through flow of personnel by...


  • Reigate, United Kingdom Racsel Building Services LTD Full time

    **Racsel Building Services LTD Has been established for over 50 years, We are a growing Heating, Air-Conditioning and Mechanical services company covering London and surrounding areas. We are looking for a Contract Administrator to join our office in Reigate, Surrey.** The role will include the following duties: - Receptionist duties such as answering...


  • Reigate, United Kingdom Racsel Building Services LTD Full time

    **Racsel Building Services LTD Has been established for over 50 years, We are a growing Heating, Air-Conditioning and Mechanical services company covering London and surrounding areas. We are looking for a Contract Administrator to join our office in Reigate, Surrey.** The role will include the following duties: - Receptionist duties such as answering...