Operations Administrator

4 weeks ago

Newcastle upon Tyne, United Kingdom Radius Payment Solutions Full time

**Title**:Operations Administrator

**Salary**: Competitive Base Salary.

**Location**:North Shields NE29 7ST or Chiswick, W4 2ST

**Hours**:Monday-Friday 08:30am - 17:00pm

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

**Job Purpose**

The role of Operations Administrator is really important to us. The main focus of this exciting and challenging role is to manage the Provisioning and delivery of customer orders for Fixed Line, Broadband & IP Phone Systems which is essential for the continued success of our rapidly growing Telecoms Solution. We would love to welcome you to our Chiswick location for the days you are in the office.

**Your responsibilities day to day will be**
- Ensuring all orders are kept fully updated with accurate notes on our CRM system.
- Accurate and timely processing of customer orders in line with our own SLAs and customer requirements.
- Efficiently monitor and self-manage work flows internally and with third parties.
- Liaise with carriers, networks and suppliers to ensure any delays or issues are quickly identified and resolve.

**What do we expect of you?**
- Good organisation and ability to multitask.
- A good team player & can-do attitude.
- Strong attention to detail and consistent accuracy.
- Good knowledge of Microsoft Office Products.
- An ability to demonstrate initiative in problem solving.

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, Enhanced Maternity pay, Cycle to work and Electric Car Scheme a whole host of options to support your physical, mental, and financial wellbeing.

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

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