Customer Sales Advisor

7 months ago


Wakefield, United Kingdom Gallagher Full time

**Customer Sales Advisor - Insurance**
**Summary of the role**:

- These are permanent roles, based in Wakefield
- We are recruiting for two different shift patterns:

- Full-time, Monday to Friday with shifts between 8am-8pm, with a 9am-1pm Saturday shift every 3 weeks
- Full time, Monday to Thursday with shifts between 9am-8pm, Friday 9am-6pm, with a 9am-1pm Saturday shift every 3 weeks
- Annual salary starts at £23,000, with commission and bonuses
- Structured training programme

**Benefits**:

- No cold calling
- Performance-based monthly bonus
- 25 days holiday (plus bank holiday)
- Department events
- Career progression opportunities
- Company pension
- Life insurance
- Employee referral scheme

**What you’ll be doing**:
Our Customer Sales Advisors take inbound and outbound calls from customers and clients, so **no cold calling** You’ll be quoting new business insurance quotes and renewals over the phone whilst inputting details into our quote engine to generate the best price for our customers.

You might need to balance multiple tasks at the same time, utilise a range of systems and will work in a dynamic, friendly, agile team.
**Skills and experience we’re looking for**:

- Experience in call handling is required, this will ideally be from a contact centre, call centre or sales environment
- Experience in Insurance is preferred but not essential, many of our Customer Sales Advisord come from a wide variety of customer-focused careers
- You will enjoy speaking to customers, be able to build strong rapport and take a genuine interest in their needs
- The ability to perform basic maths tasks and use simple IT systems

**About Us**:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities.

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and ultimately more profitable business.

Job Reference: GALL00011


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