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Associate - Relationship Management

2 months ago

London, United Kingdom The Bank of New York Mellon Corporation Full time

**_Bring your ideas. Make history. _**
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what **#LifeAtBNYMellon **is all about.

We’re seeking a future team member for the role of Senior Analyst, Account Management. This role is located in London.

In this role, you’ll make an impact in the following ways:

- Incumbent builds client relationships as appropriate predominantly through RM interactions.
- Assists with the internal coordination of deals and serve as a liaison between product groups and the RM to deliver tailored solutions to the client. Incumbent may accompany and assist the RM in client meetings.
- Liaises with appropriate internal contacts to ensure client inquiries and requests are satisfied in an accurate and timely fashion.
- Assists with client presentation preparation.
- Serves as a liaison with Corporate Marketing for BNY Mellon marketing materials and other information presented to clients.
- Facilitates development of new business, retaining of existing revenue streams, broadening of existing relationships and ensures the highest level of customer service through research and internal coordination.
- Responsible for achievement of organic, incremental growth (revenue, asset) goals within assigned client portfolio.
- Serves as a liaison between Relationship Management and the businesses to ensure the accuracy of Relationship Management sales reporting.
- Prepares and maintains divisional reports. Works with other internal constituencies to obtain data and ensure the accuracy of reports. Performs Ad Hoc research reporting when requested.
- Prepares business overviews for assigned groups to include but not limited to pipeline, trending, and year over year analysis.
- Provides baseline revenue generation reporting and verify information with the associated businesses.

Administrative:

- Maintains the CRM database, assisting with data entry ensuring data integrity and quality assurance.
- Researches, constructs, organizes, presents, and drives the implementation of client account plans. Updates account planning information as appropriate.
- Updates client information based on Know Your Customer (KYC) policies.

To be successful in this role, we’re seeking the following:

- Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
- Sufficient years of total work experience preferred.
- Experience in Relationship Management, Client Services or Account Management preferred.
- Applicable local/regional licenses or certifications as required by the business.

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

- Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg’s Gender Equality Index (GEI)
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- CDP’s Climate Change ‘A List’

Our Benefits:
BNY Mellon offers highly attractive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.