Service Desk Advisor

2 months ago


StokeonTrent, United Kingdom Adecco Full time

Service Desk Advisor

**Salary**:£23500 (rising to £24000 after probation)

**Working hours**:Monday - Friday 8am - 5pm / or 4 on 4 off 8am - 8pm shifts
- Excellent written and verbal communication skills
- Be organised with the ability to multi task
- Be able to work under pressure
- Drive to succeed and learn new skills

***

One of our well established and progressive clients in the ST1, Stoke on Trent area are looking for a Service Desk Advisor to join their growing team. Duties include, but aren't limited to:

- To action reactive requests from the client base and logging all requests on in house system.
- Liaising with site-based engineers and clients to action requests
- Close down requests where necessary and chase closure requests.
- Admin tasks i.e setting up new supplier/ contractor accounts.
- Ensure time-frames are adhered to in line with SLA's
- General Customer Service/ relationship nurturing
- Adhoc duties related to the role.

If this is something you are interested in, please give Georgia a call on 01782 202380.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Georgia Birks


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