![Northern Care Alliance NHS Group](https://media.trabajo.org/img/noimg.jpg)
Two Week Wait Booking Clerk
3 months ago
**Job overview**:
Do you have a desire to learn and develop within a fast paced service?
Are you a high calibre individual interested in improving the pathways of suspected and diagnosed cancer patients?
Do you have a flexible approach to work and value variety?
Are you team player and keen to develop your career pathway within the NHS?
**Main duties of the job**:
If you have answered ‘yes’ to all of the above then you could be the person we are looking for
We are looking for a passionate and highly motivated individual who can work as part of a team and as an individual alongside our Cancer Multi-Disciplinary Teams to book appointments for patients on a cancer pathway to help improve the pathways, ensure swift diagnosis and treatment of suspected and confirmed cancer patients.
**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:
- Recognised educational standards, i.e. GCSE ‘O’ Level Grade A-C or equivalent in English Language
- ECDL/Clait or relevant experience
- A level qualification or NVQ Level 3 or equivalent knowledge
**Experience**:
**Essential criteria**:
- Proven recent experience of working within the NHS
- Previous experience of working within a team and also alone
- Experience of dealing with any changes to the service in a positive way
- Recent experience of working in a capacity & demand target driven service
- Understanding and experience of acute hospital outpatient/inpatient pathways
**Desirable criteria**:
- Experience of booking processes
**Skills/Knowledge**:
**Essential criteria**:
- Literate in order to transfer information on to a computer system and standard departmental documents
- Excellent interpersonal and communication skills in order to deal with wide range of NHS staff/patients on the telephone and face to face using tact and empathy
- To demonstrate the ability to work to short timescales as and when required to provide an efficient and timely services
- Assist in using waiting lists to offer choice and book in accordance with current guidelines
- Be able to prioritise own workload
- Be able to use initiative in planning daily tasks
**Personal Qualities**:
**Essential criteria**:
- Able to communicate effectively with people at all levels
**Other**:
**Essential criteria**:
- To work additional hours to meet the demands of the service if required
- Maintain confidentiality at all times
- Awareness of Health and Safety in the workplace
- Awareness of equal opportunity issues
**Employer certification / accreditation badges**:
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