Ward Clerk

7 months ago

Oldham, United Kingdom Northern Care Alliance NHS Group Full time

**Job overview**:
**The NCA are delighted to offer a full time post for a Band 2, full time Ward Clerk to join our friendly, supportive Paediatric Team**

We are seeking an enthusiastic, energetic and self-motivated Ward Clerk to be part of a large team of health professionals, who has the ability to meet the challenges of working on a fast paced Children's unit consisting of 4 distinct areas:

- **INPATIENTS** - 25 inpatient beds with scope to open to additional capacity during periods of high demand providing quality care to a large variety of patients with medical and complex needs whilst also providing an expanding paediatric surgical service.
- **CRITICAL CARE** - A newly expanded 4 bedded critical care area to care for level 1 and 2 paediatric critical care patients.
- **PAEDIATRIC OBSERVATION & ASSESSMENT UNIT (POAU)**- a busy 24hour unit working closely with colleagues in paediatric Accident and Emergency, Primary and Tertiary Care
- **OUTPATIENTS** - We provide Outpatient services to children and young people across Oldham and Rochdale from two sites.

You will be part of a team of Ward Clerks working together to meet the needs and demands of the service.

**Main duties of the job**:
As a Ward Clerk you will be able to work on your own initiative, managing your own workload as well as being part of a supportive energetic team. You will be responsible for providing all administrative duties from answering the telephone, updating and ensuring prompt admission and discharges, filing, making case notes and lots more.

Experience of working in the NHS is an advantage but not essential as full training will be given. You must be computer literate desirable to the NHS systems and have excellent communication and customer service skills with the ability to approach families in a sensitive manner.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Good standard of general secondary education; including GCSE Maths and English language or equivalent

**Desirable criteria**:

- Willingness to undertake further Study
- European Computer Driving Licence

**Knowledge, Training + Experience**:
**Essential criteria**:

- Office / Clerical work experience
- Experience of working within a team
- Able to work using own initiative

**Desirable criteria**:

- Previous work within hospital or caring environment with families, mothers, and babies

**Skills & Abilities**:
**Essential criteria**:

- Good communication skills (Written + Verbal)
- Excellent Keyboard / Computer Skills
- Data input + retrieval skills
- Excellent Organisation Skills
- Ability to use outlook

**Desirable criteria**:

- Use of PAS and other Trust systems
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

**Employer certification / accreditation badges**:
**Applicant requirements**:

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