Trainee Digital Careers Adviser

2 weeks ago


Gateshead, United Kingdom Education Development Trust Full time

-Location
- Gateshead (office & home working)Advertising Salary:

- £24,331 per annum FTECareers Site Advertising End Date
- 02 Jun 2024**About the role**:
***

**Trainee Digital Careers Adviser**

**Location**: Gateshead (office & home based)

**Job Type**: This is a full time (37 hours per week) Permanent role.

**About the organisation**

Education Development Trust has first-rate credentials in providing services that bridge the gap between education, training, and employment. We have been a leading careers service provider in the UK for over 20 years and have a successful track record of managing programmes delivering careers, employment, and skills support.

A fantastic opportunity has become available to join the careers team as a Digital Careers Adviser

**The roles purpose**:
Provide Careers Information, Advice and guidance to adult and young people through a range of media, predominantly via telephone and webchat. Also supporting a high-quality service, booking customers into a diary system for the delivery of the contracts covering North East, Yorkshire and Humber and South East. Providing additional support to the Tele-digital Manager and Team including management information, administrative tasks and promotional activities.

Person specification:
Knowledge

Essential
- General standard of education
- An understanding of and a commitment to equality of opportunity for all
- A willingness to undertake professional development and training.
- Recent experience of working with adults in a related field, ideally determining need and supporting customer choices.

Desirable
- An understanding of Career Advice and Guidance or similar services

Experience
- Recent Contact Centre experience or experience of using telephony as part of an employed role
- Work based experience of digital and social media (Desirable)
- Experience of working in Career Advice and Guidance or similar services (Desirable)

**Interview details**: An Interview day will take place W/C 10 June in Gateshead. Second interviews, if required, will be held at a later date.

**Interview Process**:
**Salary & Benefits**

**Salary**: £24,331.00 per annum (annual increments based on performance)

**Benefits include**:

- 30 days holiday plus bank holidays (pro rota)
- Matched Pension Scheme
- Life Assurance
- Discounted gym memberships
- Health care cash plan
- Retail discounts
- Cycle to work scheme.
- Wellbeing App

IND1

**About the organisation**:
***
- Education Development Trust has first-rate credentials in providing services that bridge the gap between education, training and employment. We have been a leading careers service provider in the UK for over 20 years and have a successful track record of managing programmes delivering careers, employment and skills support.- To find out more about the careers service at Education Development Trust, please click here.- Please Clickhere to see our Annual Impact Review for 2022/2023, which highlights the ways in which our work has impacted lives around the world - and the progress we have made since 2021/2022.



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    Trainee Digital Careers Adviser Location : Gateshead (office & home based) Job Type:  This is a full time (37 hours per week) Permanent role.


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