Joy Project Community Mentor

1 week ago

Worcester, United Kingdom Worcester Community Trust Full time

**Community Mentor**

**JOY Project**

**30 hours per week**

£22,010 pro rata

About Community Trust is a registered charity that runs six community centres in the City of Worcester providing facilities for community activities and services for people of all ages. We aim to be at the centre of thriving communities and for our centres to be the hub of community activity to achieve our vision: Worcester: A City where people feel connected, supported and empowered. This is your opportunity to be part of a dynamic team helping the Trust achieve ambitious plans for growth.

**Worcester Community Vision and Mission**

Vision - Worcester: A City where people feel connected, supported, and empowered

Mission - Bringing Communities Together by delivering services and activities for all

**Value & Behaviours**

We collaborate, working together with local people and partners to achieve more

We are Inclusive, access for all, welcome diversity, and valuing uniqueness

We are Ambitious, We value innovation and creativity, driving progress, dynamic and visionary organisation.

Delivering Excellence, Investing in our staff, volunteers and infrastructure to provide quality and professional services

**Key Responsibilities for JOY Project Community Mentor**:

- Support the referral process and inviting women in for enrolment.
- Undertaking accurate administration & recording of personal client data during enrolments.
- Keeping client records up to date weekly
- Supporting JOY clients to develop their own Personal Development Plan.
- Setting up and clearing of all delivery hubs for countywide delivery.
- Support the online JOY client conversation group.
- Ensuring all materials necessary for delivery are available or purchased.
- Responding to client queries & provide low level 1-1 intervention support to JOY women/clients as needed, signposting as identified and appropriate.
- Identify barriers faced by clients in need of specialist services and provide support and guidance to overcome these.
- Motivate and encourage women to become involved in and to become volunteers or mentors for the project.
- Support and manage volunteers on the project, alongside Project Worker and Project Manager.
- Encourage people to engage in training and development programmes.
- Work with the Project Manager to maintain accurate project records and report on outcomes.
- Promote the project with potential service users and the wider community.
- Act as a positive role model for people.
- Use reflective practice within supervision to inform practice.

**Skills and experience needed for the JOY Community Mentor**:
**Experience
- essential**
- Evidence of a good general education GCSE maths and English grade C or above
- Good standard of literacy and numeracy.
- Have full driving license and access to a vehicle to deliver across county as necessary.
- Good organisational skills
- Excellent interpersonal skills
- Good written & communication skills
- Willingness to develop and learn and to reflect on practice.
- Experience of working with vulnerable and disadvantaged women.
- Experience of providing one to one support to service users.
- Experience of supporting signposting to other agencies or services.
- Experience in working with groups of people.
- Experience in devising and/or delivering one off sessions to groups of people.
- Experience of working with volunteers and developing volunteer opportunities.
- Experience of maintaining excellent IT records and data collection for project outcomes including adherence to GDPR.
- Have access to own vehicle and business insurance for travelling between sites.

**Experience - desirable**
- Adaptability to be able to work with people from various backgrounds with understanding and with non-judgmental practice.
- Calm immediate response to potential high-risk situations.
- Experience of the voluntary sector
- Knowledge of local community
- Experience of working in a flexible and busy environment
- Able to motivate service users.
- Able to manage conflict.
- Able to act in a professional manner with integrity at all times, understanding and adhering to professional boundaries.

What you get
- Be part of an amazing, welcoming passionate community
- We help you put your skills to use to create positive social impact.
- A voice and input into shaping and influence services and decisions.
- The ability to develop your role and skills

What we offer
- Opportunity for flexible working
- Get an extra day off for your birthday
- Health Scheme -which contributes towards Opticians, Dentist, Therapy and more
- Great opportunities for training and CPD
- Company Life insurance

**Representing the City**
- Current funding for this role is until December 2025, but we expect for this role to continue either in this project or other related community development work in WCT after this date. _

**Deadline**: Midnight 20th June 2024
**Interview Date**: Monday 1st July 2024

**Commencement date**: Beginning of August date

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