Joy Community Mentor

3 weeks ago

Worcester, United Kingdom Worcester Community Trust Full time

**JOY Community Mentor (South)**

**20 hours per week**:

- Up to £21,000 pro rata (dependant on experience)_

About Worcester Community Trust Worcester Community Trust is a registered charity that runs six community centres in the City of Worcester providing facilities for community activities and services for people of all ages. We aim to be at the centre of thriving communities and for our centres to be the hub of community activity to achieve our vision: Worcester: A City where people feel connected, supported and empowered. This is your opportunity to be part of a dynamic team helping the Trust achieve ambitious plans for growth. The JOY Project, a female only service, has been commissioned to deliver services across six districts in Worcestershire and this position is for Worcester, Malvern & Evesham however cover in the north of the county may be necessary from time to time.

**Worcester Community Vision and Mission**

Vision - Worcester: A City where people feel connected, supported, and empowered.

Mission - Bringing Communities Together by delivering services and activities for all.

**Value & Behaviours**

We collaborate, working together with local people and partners to achieve more.

We are Inclusive, access for all, welcome diversity, and valuing uniqueness.

We are Ambitious, We value innovation and creativity, driving progress, dynamic and visionary organisation.

Delivering Excellence, investing in our staff, volunteers and infrastructure to provide quality and professional services.

Key Responsibilities for Joy Community Mentor:

- Support women to develop their own Personal Development Plan.
- Provide low level 1-1 intervention support to JOY women/clients as needed, signposting as identified and appropriate.
- Identify barriers faced by clients in need of specialist services and provide support and guidance to overcome these.
- Motivate and encourage women to become involved in and to become volunteers or mentors for the project.
- Support and manage volunteers on the project, alongside Project Worker and Project Manager.
- Encourage people to engage in training and development programmes.
- Work with the Project Manager to maintain accurate project records and report on outcomes.
- Support the JOY client conversation group.
- Promote the project with potential service users and the wider community.
- Act as a positive role model for people.
- Use reflective practice within supervision to inform practice.

**Experience - Essential**
- Experience of working with vulnerable and disadvantaged women.
- Experience of providing one to one support to service users.
- Experience of supporting signposting to other agencies or services.
- Experience in working with groups of people.
- Experience in devising and/or delivering one off sessions to groups of people.
- Experience of working with volunteers and developing volunteer opportunities.
- Experience of maintaining excellent IT records and data collection for project outcomes including adherence to GDPR.

**Skills**
- Adaptability to be able to work with people from various backgrounds with understanding and with non-judgmental practice.
- Calm immediate response to potential high-risk situations.
- Willingness to develop and learn and to reflect on practice.
- Excellent interpersonal skills.
- Excellent written and oral communication skills.
- Ability to establish excellent working relationships both within The Trust and with partner organisations.
- Able to motivate service users.
- Able to manage conflict.
- Able to act in a professional manner with integrity at all times, understanding and adhering to professional boundaries.
- Have full driving license and access to a vehicle to deliver across county as necessary.

What you get
- Be part of an amazing, welcoming passionate community
- We help you put your skills to use to create positive social impact.
- A voice and input into shaping and influence services and decisions.
- The ability to develop your role and skills

What we offer
- Opportunity for flexible working
- Get an extra day off for your birthday
- Health Scheme -which contributes towards Opticians, Dentist, Therapy and more
- Great opportunities for training and CPD
- Company Life insurance

**Representing the City**

**Interview Dates**: Tuesday 1st or Wednesday 2nd August 23.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: Up to £21,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Flexitime
- Free parking
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Sick pay
- Store discount

Schedule:

- Flexitime

Work Location: In person

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