Hen Team Administrator

2 months ago


London, United Kingdom Lewisham and Greenwich NHS Trust Full time

If you are looking to be a part of a multi-disciplinary team, situated in a vibrant area of South East London that has excellent transport links, delivering a service to a diverse population with a high level of job satisfaction, then look no further.

Do you want to be part of the team that provides a vital service to some of our most vulnerable patients?

Are you looking for a job where you can use your administrative skills to support a specialist team in the NHS?

Do you enjoy problem solving and working in a stimulating, busy office environment and being part of a team?

Do you thrive on helping people receive the support they need?

The Home Enteral Nutrition (HEN) team are looking for an administrator to join our team. This position will suit you if you if you have clerical or administrative experience working in a busy office environment, are a good communicator and enjoy working as part of a team.

The team is based at the Waldron Health Centre in New Cross; working pattern is Mon-Fri 09:00-17:00, not including bank holidays.

**PLEASE NOTE**: We are unable to offer sponsorship for this post

You will need to be reliable, conscientious, have good organisational and problem-solving skills. You will need to understand ICT systems and the ability to use other systems such as RiO, Microsoft Word and Excel. You also need to feel comfortable working independently and knowing when to seek support.

You will work as part of the administration team responsible for the smooth running of this specialist community service; where your professionalism, initiative and office skills will be welcomed. You will have plenty of room to be creative and the team is always open to new ideas.

The post holder will be expected to provide a full range of administration duties including:
Answering telephone calls from patients, carers and health professionals daily

Receiving and processing patient referrals from hospital

Dealing efficiently with enquiries and providing basic information to patients, carers and health professionals

Registering patients on the patient records system (RiO) and with feed companies and organising feed delivery across South East London

Creating referrals and uploading documents and text to RiO records

Developing and maintaining effective office system

The HEN Team is a specialist service providing expert support for people of all ages to safely manage their eating and drinking and tube feeding at home in Lambeth, Southwark and Lewisham. Our multi-disciplinary team comprises Dietitians, Speech & Language Therapists, Nutrition Nurse Specialists, HEN Assistants and Administrators. The team consistently provide a first-class service to service users and their families.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream

**Job Summary**:
The post holder will be a member of the Home Enteral Nutrition Team. The role will include:
Assisting the Office Manager ensuring the smooth running of the office, and supporting clinical staff to provide a safe, quality service to patients.

Being the first point of contact for this specialist community service for patients having tube feeds at home as well as their carers/relatives.

Contributing to a better experience for patients and their families/carers.

Developing and implementing effective office systems.

**Key Result Areas & Performance**:
Providing administrative support for the multi-disciplinary team comprising dietitians, speech and language therapists, nutrition nurse specialists, HEN assistants

Reviewing and developing office procedures and administrative systems to support service delivery.

To deal with queries/requests/complaints professionally and with sensitivity as required.

To ensure that new patient referrals to the Team are prioritised and dealt with according to local procedures.

Work force

Making appointments for the team as requested using Rio and ensuring patient databases are accurate and regularly updated.

To produce reports as requested using patient databases.

To assist in managing and co-ordinating use of the team’s weighing scales, pool car and parking permits.

To work co-operatively with others as part of the multi-discipli


  • Dietitian (HEN)

    3 weeks ago


    London, United Kingdom Lewisham and Greenwich NHS Trust Full time

    JP Medicals Recruitment, a leading NHS healthcare recruitment agency is currently recruiting a dedicated Dietitian,( Specialty –HEN ) HCPC registration to work in regular and flexible shifts at Lewisham and Greenwich NHS Trust, Woolwich, London. Enjoy working with a leading recruitment agency with exclusive benefits, competitive pay, and top-class...


  • London, United Kingdom Recruitment Avenue Full time

    The company is a high energy, dynamic and fast-growing events agency located in London who organise package events mainly for Stag & Hen weekends that include fun and adrenaline-based activities as the primary focus across the UK and Europe. Our client is currently looking for an administrator who will deal with event and activity bookings. They book...


  • London, United Kingdom Recruitment Avenue Full time

    The company is a high energy, dynamic and fast-growing events agency located in London and is one of the biggest providers of Stag, Hen, and Activity weekends in the UK. They organise package events mainly for Stag & Hen weekends that include fun and adrenaline-based activities as the primary focus across the UK and Europe. The Customer Service Executive...


  • London, United Kingdom Lewisham and Greenwich NHS Trust Full time

    Job summary If you are looking to be a part of a multi-disciplinary team, situated in a vibrant area of Southeast London that has excellent transport links, delivering a service to a diverse population with a high level of job satisfaction, then look no further. We have an exciting opportunity to join our friendly community dietetics team, working as...

  • Specialist Dietitian

    3 weeks ago


    London, United Kingdom Lewisham and Greenwich NHS Trust Full time

    An exciting opportunity has arisen for an enthusiastic and motivated Dietitian to join our friendly and innovative paediatric team. This community role with our paediatric Home Enteral Nutrition Team will be ideal for a Dietitian with experience in paediatrics and/or nutritional support, who wants to develop clinical skills working with babies,...

  • Administrator

    1 month ago


    London, United Kingdom Trade Team Recruitment Full time

    Trade Team are currently looking for 2 administrators to start ASAP **Daily Duties**: - Taking notes, requiring intense concentration over lengthy periods, analysing and interpreting complicated information which is also sensitive/ disturbing / highly confidential, such as note taking at Child Protection conferences. - Delivers timely and efficient...


  • London, United Kingdom LEWISHAM AND GREENWICH NHS TRUST Full time

    Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they...


  • London, United Kingdom Lewisham and Greenwich NHS Trust Full time

    Job summary An exciting opportunity has arisen for an enthusiastic and motivated Dietitian to join our friendly and innovative paediatric team. This community role with our paediatric Home Enteral Nutrition Team will be ideal for a Dietitian with experience in paediatrics and/or nutritional support, who wants to develop clinical skills working with...


  • London, United Kingdom Lewisham and Greenwich NHS Trust Full time

    An exciting opportunity has arisen for an enthusiastic and motivated Dietitian to join our friendly and innovative paediatric team. This community role with our paediatric Home Enteral Nutrition Team will be ideal for a Dietitian with experience in paediatrics and/or nutritional support, who wants to develop clinical skills working with babies, children...

  • Administrator

    1 month ago


    London, United Kingdom Trade Team Recruitment Full time

    Multi Trades Recruitment are looking for an Administrator in London. Looking for an experienced worker who is available immediately. **THIS IS A PERMANENT PLACEMENT WORKING FOR A WELL-ESTABLISHED BUSINESS IN LONDON.** **Job description**: - Answering calls and dealing with supplier/customer queries - Booking work via the computer system - Ordering...


  • London, United Kingdom Solid System Team GmbH Full time

    Crypto Quantique is building the most secure end-to-end IoT platform. We are a transformative cybersecurity technology company, using the most advanced techniques in cryptography and quantum physics, designed to ensure that both device security becomes foundational and end-to-end IoT security standard practice. We are looking for an IT system administrator...


  • London, United Kingdom Solid System Team GmbH Full time

    Crypto Quantique is building the most secure end-to-end IoT platform. We are a transformative cybersecurity technology company, using the most advanced techniques in cryptography and quantum physics, designed to ensure that both device security becomes foundational and end-to-end IoT security standard practice. We are looking for an IT system administrator...


  • London, United Kingdom Solid System Team GmbH Full time

    Crypto Quantique is building the most secure end-to-end IoT platform. We are a transformative cybersecurity technology company, using the most advanced techniques in cryptography and quantum physics, designed to ensure that both device security becomes foundational and end-to-end IoT security standard practice. We are looking for an IT system administrator...

  • Customer Accounts

    2 weeks ago


    London, United Kingdom UAC Team Full time

    **The Company** **Customer Accounts & Sales Administrator** Energetic and fun utilities business with offices in central London seeks like-minded individual to help take this expanding business to the next level. **Annual Salary £25,000 - £28,000** **Sociable Office Hours - 37.5 per week Office based Mon-Thurs 9am - 5:30pm. Work from home on Friday 9am...

  • Team Administrator

    1 month ago


    London, United Kingdom Yolk Recruitment Full time

    **Administrator - 2 month temporary contract - London - Immediate Start** **The Opportunity** Yolk Recruitment Public Sector & Not-for-Profit team has partnered with an organisation which has been in the public eye for the last few years to recruit tan Administrator to join their team. They are an extraordinary organisation with a diverse workforce and...

  • Office Administrator

    22 hours ago


    London, United Kingdom ACTIVE TRAINING TEAM LIMITED Full time

    **Company Overview**: Active Training Team Ltd are a London-based company who use experiential and immersive training to bring about behavioural change in people and organisations. Our training combines interactive experiences, film, drama, live action and facilitated discussion. An opportunity has arisen for an Office Administrator to join our friendly...

  • Team Administrator

    1 month ago


    London, United Kingdom Page Personnel Full time

    Great opportunity for a Team Administrator - To join a large Charity based in Central London **About Our Client**: A large Charity based in Central London looking for a Team Administrator to join them on a permanent basis. This role offers hybrid working. The successful Team Administrator will be responsible for: - To coordinate active calendars -...

  • Team Administrator

    2 weeks ago


    London, United Kingdom Zing Environments Ltd Full time

    Attention Team Administrators in South London! Are you an experienced Team Administrator seeking your next challenge? Perhaps you are looking for more office experience or some exposure to clients? This is a great opportunity for you. Join Zing as a Team Administrator! We are a reputable company with over 20 years of expertise in commercial cleaning across...

  • Team Administrator

    1 month ago


    London, United Kingdom Huntress Full time

    **Team Administrator** **Salary: £32,000-£37,000** **Duration: 12 month FTC - immediate start** **Location: Oxford Circus - excellent public transport links!** Are you an enthusiastic Team Administrator looking to join a talented international property consultancy based in Oxford Circus? If so, read on to find out more about our new and unique...

  • Team Administrator

    2 weeks ago


    London, United Kingdom 2M Employment Solutions Full time

    Attention Team Administrators in South London!Are you an experienced Team Administrator seeking your next challenge? Perhaps you are looking for more office experience or some exposure to clients? This is a great opportunity for you.Join Zing as a Team Administrator! We are a reputable company with over 20 years of expertise in commercial cleaning across...