Customer Service Advisor

7 months ago


Chippenham, United Kingdom MJ Church Ltd Full time

MJ Church Ltd are currently recruiting for a Customer Service position to work within our busy Skip Office Team - working Monday to Friday, 8.00am-5.00pm based in Allington Transfer Station, Chippenham to cover maternity leave on a 12 month fixed term contract.

**WHAT WILL I BE DOING?**

Our goal is to build a culture of world class customer service.

**WHAT DO I NEED TO BE SUCCESSFUL?**

Excellent communication skills (both written and verbal) is essential for this but more importantly you need empathy and emotional intelligence as the interactions you will have will be with people who may not be having a good day.

Experience handling complaints would be ideal but more importantly any experience dealing with customer service or the public day to day would be great (i.e., retail, call centre, hospitality etc)

**WHAT CAN I EXPECT?**

A brilliant working environment, ongoing training

**Starting salary: £**26,450 per annum 28 days annual leave (inclusive of Bank Holidays),

**Applicants will need to possess the following skills & attributes;**
- Able to communicate directly and confidently with clients
- Good all-round customer service skills
- External and internal communication skills
- Good telephone manner, warm and friendly
- Listening skills
- Problem solving abilities
- IT literate; some excel knowledge desirable
- Preferred but not essential geographical knowledge of our region, and in particular Bristol and Bath, Wiltshire
- High level of common sense
- Good at working as part of a team but also able to work off own initiative

**Day to Day Duties will be;**
- Answering telephone
- Dealing with client queries and questions
- Inputting and setting up new sites and clients on inhouse software, also updating data in the system
- Problem solving service issues to clients’ satisfaction
- Facilitation of day-to-day operations with line manager
- Internally communicate with other departments as required

**You may also have experience of**:Customer Service Assistant, Customer Agent, Customer Service Officer, Customer Service Adviser, Customer Service Admin, Customer Service Coordinator, Client Service Advisor, Client Service Adviser, Client Service Officer, Client Service, Coordinator, Retail Assistant, Aftersales, Sales Administrator, Administrator, Admin.

12 Month Fixed Term

Pay: £26,450.00 per year

**Job Types**: Full-time, Permanent

Pay: £26,450.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 2 years (required)

Work Location: In person



  • Chippenham, United Kingdom red recruitment Full time

    Red are excited to be partnering with a fuel energy company in Chippenham, who are looking for friendly, motivated Customer Service Advisors to join their team. This is a great opportunity to work with a sustainable company who are known for their exceptionalcustomer service. **Package and benefits of Customer Service Advisor**: - **Salary**:£9.90 per...


  • Chippenham, United Kingdom Red Recruitment Full time

    Red is recruiting Customer Service Advisors to join a company who are the national register for UK manufactured touring caravans, located in Chippenham. This position is working within a fun and driven team with regular incentives and a generous salary of £24,080 per annum. **Benefits and Package for a Customer Service Advisor**: - ** Salary**: £24,080...


  • Chippenham, United Kingdom People Solutions Group Limited Full time

    What's in it for me? We are currently recruiting for Customer Service Advisors to work for a short term period to manage a high volume of calls. This will last approximately 3-4 weeks, so would suit a university student. Monday to Friday 09:00-17:00 The pay rate for this role is £9.90ph This is an office based role in Chippenham Day to Day Duties As a...


  • Chippenham, United Kingdom Red Recruitment Full time

    Red are proud to partner with CRiS, who are the National Register of UK touring caravan keepers, similar to the DVLA and is recognised by the regulatory bodies, insurance companies and government organisations such as the Driver and Vehicle Standards Agency(DVSA) and the Department for Transport (DFT). They are now looking for the right people to join their...


  • Chippenham, United Kingdom Omega Resource Group Full time

    Customer Service Advisor Chippenham £25,000 (Rising after Probation) Hybrid Working Our client are a market leading fleet management company, due to continued growth they are seeking a Customer Service Advisor to join their office in Chippenham. Key Responsibilities – Customer Service Advisor Take incoming calls from customers who wish to organise...


  • Chippenham, United Kingdom Omega Resource Group Full time

    Customer Service Advisor Chippenham £25,000 (Rising after Probation) Hybrid Working Our client are a market leading fleet management company, due to continued growth they are seeking a Customer Service Advisor to join their office in Chippenham. Key Responsibilities – Customer Service Advisor Take incoming calls from customers who wish to organise...


  • Chippenham, United Kingdom CV-Library Full time

    Customer Service Advisor Chippenham £25,000 (Rising after Probation) Hybrid Working Our client are a market leading fleet management company, due to continued growth they are seeking a Customer Service Advisor to join their office in Chippenham. Key Responsibilities – Customer Service Advisor Take incoming calls from customers who wish to...


  • Chippenham, United Kingdom Omega Resource Group Limited Full time

    **Customer Service Advisor **Chippenham (Hybrid Working after training)** **£21,000 - £25,000 + (Annual Bonus)** Our client is a national fleet company seeking a customer service advisor to join their growing team, the role will involve receiving inbound calls from various clients and handling a range of enquiries. **Key Responsibilities - Customer...


  • Chippenham, United Kingdom Omega Resource Group Limited Full time

    **Customer Service Advisor **Chippenham** **£20,000 - £22,500** Our client are a national fleet company seeking a customer service advisor to join their growing team, the role will involve receiving inbound calls from various clients and handling a range of enquiries. **Key Responsibilities - Take incoming calls from customers who wish to organise...


  • Chippenham, United Kingdom The Best Connection Employment Group Full time

    **Customer Service Advisors wanted - Temporary to Permanent position** The Best Connection are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period. Easily accessible by public transport! **The...


  • Chippenham, United Kingdom The Best Connection Employment Group Full time

    **Multiple Customer Service Advisors wanted - Temporary to Permanent position** **The Best Connection** are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period. Easily accessible by public...


  • Chippenham, United Kingdom Juice Recruitment Ltd Full time

    Are you passionate about helping others and providing excellent customer service? If so, a role as a Customer Service Advisor could be for you! This is a temporary position until February with the possibility of extension. Training starting before Christmas. Day To Day As a Customer Service Advisor, your key responsibilities will include: Taking and...


  • Chippenham, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor** **Location**:Chippenham, South Gloucestershire **Salary**:£19,000 - £23,000 **The Company**: My client is an award-winning national insurer with a reputation for exceptional customer service and quality. They have an established and loyal client base and are keen to expand this sustainably over the next few years. They are...


  • Chippenham, Wiltshire, United Kingdom Omega Resource Group Full time

    Customer Service Advisor Chippenham £25,000 (Rising after Probation) Hybrid Working Our client are a market leading fleet management company, due to continued growth they are seeking a Customer Service Advisor to join their office in Chippenham. Key Responsibilities – Customer Service Advisor Take incoming calls from customers who wish to organise...


  • Chippenham, United Kingdom Omega Resource Group Limited Full time

    Customer Service Advisor1 year Fixed Term Contract - Chippenham £20,000 - £22,500 Our client are a national fleet company seeking a customer service advisor to join their growing team, the role will involve receiving inbound calls from various clients and handling a range of enquiries. Key Responsibilities - Take incoming calls from customers who wish...


  • Chippenham, United Kingdom White Horse Employment Full time

    White Horse Employment are delighted to be supporting a very well established, contracted and outsourced Customer Service Business. They are looking for Customer Service Advisors to support one of their new, growing clients who have an increased demand inbusiness. This is a really exciting opportunity to work within a company who support and work alongside...


  • Chippenham, United Kingdom MJ Church Ltd Full time

    MJ Church Ltd are looking to recruit the below on a fulltime permanent position based out of our offices based Nr Chippenham. CUSTOMER SERVICE ADVISOR/OUTSOURCED WASTE DEPARTMENT Job responsibilities include: - Provide an excellent level of customer service to new and existing clients. - Assisting in the day-to-day operations of the department such as...


  • Chippenham, United Kingdom LSL Property Services Full time

    Job Locations: UK-Chippenham Job Profile: **Commissions Consultant / Customer Service Advisor** **Part of LSL Property Services plc**, PRIMIS Mortgage Network are a market leading Mortgage Network within the Financial Service sector. Based within our** Chippenham **offices located on the Methuen Business Park in Chippenham, we are looking to recruit a...


  • Chippenham, United Kingdom PRIMIS Mortgage Network Full time

    Job Profile: **Commissions Consultant / Customer Service Advisor** **Part of LSL Property Services plc**, PRIMIS Mortgage Network are a market leading Mortgage Network within the Financial Service sector. Based within our** Chippenham **offices located on the Methuen Business Park in Chippenham, we are looking to recruit a Commissions Consultant into our...


  • Chippenham, United Kingdom Holman Full time

    Here at Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know...