Portfolio Sales Consultant

6 months ago

London, United Kingdom The Office Group Full time

**The company**

The Office Group is a leading flexible workspace developer and operator. For over 20 years we’ve been setting the standard of what the workspace experience should be, and today our growing portfolio of over 70 quality and distinctive space with 30,000 members across London, the UK and Germany.

We continue to redefine the workspace experience and challenge the status quo. By championing greater flexibility and hospitality-style service, top amenities and sought-after locations, we’re empowering the way businesses, and their employees work today. And we’re committed to acting with environmental and social responsibility, making conscious choices when designing, building and servicing our spaces.

Our innovative and wellness-focused approach doesn’t stop at our buildings, living by our values to create a supportive, collaborative and creative environment where everyone can thrive.

**The Role**

As a Portfolio Sales Consultant, you will be responsible for qualifying opportunities across the Fora Portfolio, both through direct sources and third-party channels. You will use a commercial mindset to identify the best solutions within our portfolio and be accountable for tracking numbers from enquiry to viewing for high-value contracts. This role involves spending at least one day per week in the field with Portfolio Managers, visiting available spaces, collaborating on Business Development efforts, and supporting the growth of license fee rates. Effective teamwork and excellent time management skills are essential to successfully handle all live opportunities.

**Key Responsibilities**
- Client consultation - Consult clients by learning about their business and potential needs. Build rapport and liaise with the prospective client to comprehensively qualify the requirement and advise on the best solution.
- Manage inbound enquiries - Be the first point of contact for clients interested in Fora work spaces. Respond quickly and efficiently to requirements, answering space queries and preparing pricing quotes to suit client requests.
- Maintain high conversion rate - Responsible for the conversion of the enquiry to viewing stage through objection handling and detailed discussion about Fora portfolio options. Arrange viewings with the Portfolio Manager and provide a comprehensive qualification brief ahead of the tour.
- Collaborate with Portfolio Managers - Work alongside Portfolio Managers to understand occupancy gaps, support achieved rates per building and assist with Broker/Agent communications where required.
- Build trusted relationships with Brokers and Agents - Work to build long-term relationships with new and existing partners. Engage with Brokers & Agents to provide accurate pricing and availability for client requirements, source additional opportunities and engage in Business Development activity.
- Industry & Networking Events - Attend Broker & Agent events where required to network with key partner accounts and represent the Fora brand.
- Deliver high sales data quality - Efficiently use Salesforce to manage all requirements and ensure prompt client communication. Maintain high sales data quality to ensure accurate reporting and analysis.

**Requirements**:

- 3+ years’ experience working in telephone-based role
- 2+ years sales experience
- Client Account Management
- Business Development
- Customer service and call handling
- Flex Industry experience desirable
- Experience managing partner accounts desirable
- Outlook
- CRM Experience, Salesforce desirable
- MS Office (Word, PowerPoint and Excel)

**Benefits**

At The Office Group, we know that work isn’t just about working. We offer all of our employers a fantastic range of benefits, including;
- Flexible working hours
- Hybrid working
- 28 days annual leave
- 2 weeks work from anywhere
- Healthshield
- LinkedIn learning
- 5% Pension scheme
- Life Assurance
- Cycle to Work Scheme
- 25% Discount at The Office Group Cafes
- Summer and EOY events

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