Sales Administrator
2 weeks ago
**Sales Administrator**
Our client a highly successful FTSE 100 company based in Armagh who due to continued growth are recruiting a Sales Support Admin to join their team
The role is full time/permanent, 9.00am - 5.00pm Monday to Friday
**The Role**:
- To input all data relating to orders, quotations and uplifts/credit notes ensuring correct pricing at all times.
- Answer incoming calls, ascertaining nature of call, action as necessary
- Outbound calls to existing customer base
- To provide support to field sales and customer service
- Supply information about our products
- Monitor customer sales and consumption of personalized products
- Receive customer complaints and investigate nature of complaint
- Pass on information from customer/field sales to enable accurate pricing
- Solve customer queries relating to orders pending and dispatched
- Assist customers who arrive at the branch to collect deliveries
- Accurately set up customers and orders on system, completing call logs and reports
- Deal with all customer issues/ queries/ requests for product and service information
- Previous sales administration experience
- Strong prioritisation and time management ability with a focus on attention to detail.
- Excellent verbal and written communication skills, with the ability to establish and
maintain strong working relationships with your team.
- Computer literate / numerate
- Previous Customer Service experience with the ability to work to deadlines accurately and efficiently in a demanding environment is essential
- Competitive salary and unrivalled benefits package including;
- 29 days holiday (increasing to 34 days with service)
- Opportunity to purchase additional holidays
- Healthcare cash plan
- Life assurance
- Company pension
- Employee assistance programme
- Employee retail discounts
- Sharesave plan
- Childcare vouchers
**INDUT**
**Salary**: £22,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Armagh, County Armagh: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)
Work Location: In person
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