Customer Service
5 days ago
**Role - Customer Service Advisor (Property Coordinator)**
**Salary - £20,000 per annum**
**Location - Annesley - NG15 0DT**
**Days & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 1pm**
**Employment Type - Full-time, permanent**
**The role of a Customer Service Advisor (Property Coordinator)**:
You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include:
- Managing repairs and maintenance
- Dealing with tenant arrears
- Negotiating end of tenancy deposits
- Complying with gas audits
- Having a competent lettings legislation knowledge to help and support where necessary - full training is provided
**Skills and attributes of a Customer Service Advisor (Property Coordinator)**:
- Previous experience in an administrative role - essential
- Influencing and negotiation skills
- Professional communication skills
- Rapport building skills
- Confidence both conversationally and in writing
- Excellent decision making capabilities
**What you get in return for a career as a Customer Service Advisor (Property Coordinator) with Countrywide**:
- 23 days annual leave increasing with length of service
- Pension scheme
- Full training, support and guidance
- Excellent career progression opportunities throughout the business
- Outstanding discounts across retail, entertainment, travel and health
- Wellness benefits, we are part of the wellness charity - MIND
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Retail sales: 1 year (preferred)
- Customer Service: 1 year (preferred)
Reference ID: PM/Annesley
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