Customer Service Advisor
3 days ago
**Customer Service Advisor**
**Salary £20,000 plus excellent benefits**
**Cheshire Oaks**
We are currently supporting our existing client with the recruitment of a Customer Service Advisor to joint the team at their Cheshire Oaks office.
You will be part of a team that will ensure that we deliver an important level of service to all our client base when managing their requirements.
- Respond to queries verbally and in written format from clients and internal staff
- Conduct due diligence checks on all the client base, including performance numbers
- Identify and highlight any errors when conducting checks
- Keep due diligence documentation up to date
- Be responsible for the general monitoring client database
- Contribute the to the wider team in day-to-day activities
- Ensure all records are reflective and up to date
- Promote best practice and meet service levels
- Undertake relevant training for your role
This roles comes with a great benefits package and would be an excellent opportunity for someone who wishes to progress within a fast growing company.
This is an excellent opportunity for an experienced Customer Service Advisor to hone their skills in an office based job and grow and develop in a close knit team.
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