Business Administration Apprenticeship

2 weeks ago


London, United Kingdom LMP Group Full time

We are a co-educational, all-inclusive Secondary Academy dedicated to transforming the lives of those within the community we serve. We have had an exciting journey to date. Currently we are in our temporary home, whilst we are waiting for a permanent site for our future, but we have prioritised student learning. Therefore we are proud to say that we can walk through our halls and smile at the inspirational branding and decoration, state of the art technology, fully functioning science facilities, multi-use technology department and extensive sports facilities (including basketball, football, table tennis and a running track). It is within these walls that we have seen and will continue to see our young minds flourish and develop a life-long love for learning that we hope to instil in future cohorts to come.

**Brief overview of the role**

This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of Silvertown. This role will require huge amounts of resilience, perseverance for the long haul and a constant drive for innovative excellence.

**Working week**

Mon-Fri (Term time only)

Total hours per week: 37.00

**Weekly wage**

£177.97

**Vacancy description**
- Providing a welcoming and efficient reception service
- To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
- To provide reception services to students
- To be able to work in a fast paced reception area multi-tasking between reception duties
- Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
- To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
- Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
- Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
- Be the main contact point for staff with regards to Academy events of any one day
- Maintain a tidy and orderly reception area
- Support with ParentPay account set up, queries from parents and general support
- Support with Bromcom queries from parents and general support for example MCAS, etc
- Word processing and data input as directed
- Assist with duplicating, collating and distribution of information to parents/carers, staff, students and others
- To ensure confidentiality at all times when dealing with issues re Staff, Students or Parents
- Undertake general clerical duties when directed including photocopying, printing, laminating and filing
- Franking outgoing post and sorting incoming mail
- Provide refreshments to visitors when required
- Support with Academy evening events for example, parent evenings, open evening etc
- Make telephone calls to parents and carers as required
- Supervise students as required
- Any other reasonable duties as directed by Line Manager

**Personal qualities**
- Ability to work independently and as part of a team
- Ability to interpret and follow procedures
- Ability to maintain confidentiality
- Ability to reflect
- Ability to form and maintain appropriate relationships and personal boundaries with children
- Emotional resilience in working in a range of challenging situations
- Have a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos



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