Complementary Therapy Co-ordinator

**Job Purpose**: The co-ordination of the complementary therapy team and service across the hospice services. To holistically assess and deliver a high standard of Complementary therapy services to patients and their families referred for Specialist Palliative Care (including bereaved clients). To plan and deliver those services in partnership with multi-disciplinary team colleagues on the in-patient unit, out patients, living well service and with those living in the community, in order to achieve/ maintain quality of life regardless of diagnosis and prognosis. Main Responsibilities: Co-ordination of complementary therapy team to ensure complementary therapy services are provided across the different service areas to best meet the needs of the population.

To be the direct support for well-being of team members and the cohesiveness of the team (supported as required by LWS Team Lead). Ensure complementary therapy team are aware of hospice standards and policies, and that those specific to complementary therapy are regularly reviewed by the team as required. Chair regular complementary therapy team meetings and set team objectives with support from Living Well Services Lead. Carry out one to ones and appraisals with complementary therapy team with support from Living Well Services Lead.

Clinical To plan, implement, review, and evaluate the complementary therapy treatments to meet individual needs at each therapy session. Supervise HCAs and volunteers in the use and benefits of complementary therapies. Each day to prioritise, with other members of staff, treatment sessions for patients/ family members according to their needs. To work with the multidisciplinary team to provide a supportive role in symptom control, such as relieving tension, anxiety, pain, and nausea by delivering the above therapies.

To consult with the patient/ family member and obtain their permission and offer the appropriate complementary therapy treatment. To be able to adapt the appropriate therapy without supervision and to be able to relate relevant information to the nurse/therapist in charge. To evaluate and document specifically the treatment given to individual patients or family members, including any medium used eg oils/creams etc. To be sensitive to the needs of relatives and friends of the patient and when appropriate offer them complementary therapies.

To provide treatment sessions and support to Bereaved clients as appropriate. Undertake clinical supervision. Provide patients and their families /carers with information on standards they should expect from the team Operational To have oversight of each team members caseload, and review how each complementary therapist is managing at their 1:1. To work with Living Well Services Team Lead to ensure complementary therapy team goals fit in with overall ARHC vision and aims.

To support complementary team with complex cases and authorize/ decline extension of complementary sessions as required. Arrange audit of service and developments with support from Living Well Services Lead. Ensure Complementary Team representation at ARH service meetings. Observe and maintain strict confidentiality with regards to any patient/family/staff records and information in line with the requirements of the Data Protection Act.

Always ensure the safe use of equipment and that the treatment rooms are fully equipped. Assist with setting standards and completing audits as required. In accordance with Health and Safety guidelines, monitor purchase and expiry dates of oils and other therapy materials. Ensure that oils are blended by the qualified therapist and used in the correct dilutions and stored in a locked container when not being used Any data that is taken/shared as part of a phone call, is transported, or transferred electronically must be undertaken with regard to the Charitys Information Governance and Information Security policies.

Actively participate in the objective setting appraisal process and be willing to attend courses to improve personal skills and professional development connected with the post. To adhere to infection control procedures: Cleaning of therapy equipment between patients and at end of the day, laundry disposal, cleaning of all work surfaces and therapy equipment including oil bottles, couches, handheld controls, CD players etc. To share knowledge and skills to upskill other care providers. To actively promote the work of the Complementary Team and provide teaching sessions as part of the Charitys Education Program To adhere to the Charitys risk assessment and risk management processes (Sentinel).

Undertake mandatory training and any other training relevant to the role as required Participate in clinical and other audits as required Participate in clinical supervision on a regular basis Participate in relevant emergency preparedness process for their team. Key working relationships Patients providing high quality care and treatments, working with sensitivity to em