Residential Life Officer

3 months ago

Northampton, United Kingdom Unitemps, The University of Northampton Full time

**Role**

Working at night and reporting to the Residential Life Team Leader you will work in a support role providing information, advice and guidance to students living in halls of residence. Whilst it is primarily a pastoral post you will also be responsible for managing behavioural issues in halls, in line with university rules and regulations.

This position is for night time cover, the hour are 8pm-6am and the shift patten is on a four on four off basis.

This position is initially until the end of July, although could be extended.

**Duties and responsibilities**
- To provide information, advice and guidance to residential students.
- To effectively support residential students.
- To manage behavioral issues in line with university rules and regulations.
- To monitor safety, security and student behavior within the halls of residence - taking actions as appropriate.
- Work within established processes and procedures.
- Provide a range of support services to an agreed quality standard or specification.
- Respond and resolve enquiries and problems with mínimal supervision, judging when to refer complex queries or involve others to provide an effective service.
- Respond and resolve enquiries and problems, judging when to refer complex queries or involve others to provide an effective service.
- Review service delivery and make suggestions for enhancement and to highlight areas of concern.
- Assist in the planning and organisation of information activities for halls e.g. fire talks; Community Living Agreements etc.
- To monitor safety, security and the behavior of residents; using judgement (and standardised procedures) when to intervene or refer.
- Contribute to the planning of the services provided by the Team/Department.
- Provision of pastoral support to residential students.
- Assist in the interpretation of external guidelines and reviewing/updating/creating procedures as appropriate.
- To promote and market the service as required.
- Actively contribute to effective performance of the team.
- Involve colleagues in discussion and decision making as appropriate.
- Ensure colleagues are kept informed of operational issues as appropriate.
- Deliver, to an acceptable standard, a range of administrative and customer services.
- Manage own personal day to day workload in keeping with service demands, within agreed timescales and as directed by the line manager.
- The post holder will be expected to undertake other responsibilities and tasks as reasonably requested by the Residential Life Team Leader.

**Skills and experience**

Educated to GCSE level Maths & English or equivalent.

A well-developed understanding of student issues.

Display an understanding of potential accommodation issues in halls of residence.

Sensitivity to the needs of a diverse range of clients.

An awareness of issues relating to confidentiality and diversity.

Excellent working knowledge of Microsoft Office software including Outlook.

Excellent interpersonal skills.

Excellent communication skills.

The ability to undertake diagnostic questioning of clients and decide how to inform/advise/guide/ refer as appropriate.

Ability to prepare generic information for clients, in a variety of formats e.g. leaflets, handbook etc.

Ability to undertake verbal communication with clients and colleagues on a one to one and group basis.

Ability to provide empathetic support.

The ability to manage own personal day to day workload in keeping with service demands, within agreed timescales and as directed by the line manager.

Ability to work independently and pro-actively with a minimum of supervision.

Ability to deal with periods of high workloads.

Ability to work effectively on your own in a potentially challenging environment.

Ability to actively participate in teams, working groups and committees.

Excellent attention to detail.

Ability to undertake tours of the halls of residence at night with the potential for lone working.

DESIRABLE:
Have a current knowledge and understanding of residential issues.

A deep understanding of key issues in higher education.

Excellent administrative skills.

Ability to adapt to technological advances in the workplace.

Ability to adapt to organisational change.

Ability to travel effectively between different locations.

**Location**
University of Northampton

**Additional information**
This position is for night time cover, the hour are 8pm-6am and the shift patten is on a four on four off basis.

This position is initially until the end of July, although could be extended.

**Salary**: £12.00-£13.74 per hour

Expected hours: 36 - 48 per week

**Benefits**:

- On-site parking

Schedule:

- Night shift

Work Location: In person

  • Residential Life Coordinator

    6 days ago

    Northampton, Northamptonshire, United Kingdom The University of Northampton Careers Full time

    About the RoleThe University of Northampton Careers is seeking a highly skilled and experienced Residential Life Advisor to join our team. As a key member of our accommodation team, you will play a vital role in supporting and providing information, advice, and guidance to students living in our halls of residence.Key ResponsibilitiesProvide a range of...

  • Residential Life Advisor

    2 weeks ago

    Northampton, United Kingdom The University of Northampton Careers Full time

    About the jobInterview Date: 17 September 2024We are looking to recruit two Residential Life Advisors who will work in supporting and providing information, advice and guidance to students living in halls of residence. Whilst it is primarily a pastoral post you will also be responsible for managing behavioural issues in halls, in line with university rules...

  • Residential Life Advisor

    4 weeks ago

    Northampton, United Kingdom The University of Northampton Full time

    About the jobInterview Date: 17 September 2024We are looking to recruit two Residential Life Advisors who will work in supporting and providing information, advice and guidance to students living in halls of residence. Whilst it is primarily a pastoral post you will also be responsible for managing behavioural issues in halls, in line with university rules...

  • Residential Life Advisor

    4 weeks ago

    Northampton, United Kingdom The University of Northampton Full time

    About the jobInterview Date: 17 September 2024We are looking to recruit two Residential Life Advisors who will work in supporting and providing information, advice and guidance to students living in halls of residence. Whilst it is primarily a pastoral post you will also be responsible for managing behavioural issues in halls, in line with university rules...

  • Residential Life Advisor

    4 weeks ago

    Northampton, United Kingdom The University of Northampton Full time

    About the jobInterview Date: 17 September 2024We are looking to recruit two Residential Life Advisors who will work in supporting and providing information, advice and guidance to students living in halls of residence. Whilst it is primarily a pastoral post you will also be responsible for managing behavioural issues in halls, in line with university rules...

  • Residential Life Advisor

    4 weeks ago

    Northampton, United Kingdom THE UNIVERSITY OF NORTHAMPTON Full time

    About the jobInterview Date: 17 September 2024We are looking to recruit two Residential Life Advisors who will work in supporting and providing information, advice and guidance to students living in halls of residence.If your skills, experience, and qualifications match those in this job overview, do not delay your application.Whilst it is primarily a...

  • Residential Life Advisor

    4 weeks ago

    Northampton, United Kingdom THE UNIVERSITY OF NORTHAMPTON Full time

    About the jobInterview Date: 17 September 2024We are looking to recruit two Residential Life Advisors who will work in supporting and providing information, advice and guidance to students living in halls of residence. Whilst it is primarily a pastoral post you will also be responsible for managing behavioural issues in halls, in line with university rules...

  • Residential Life Advisor

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom The University of Northampton Full time

    About the job Interview Date: 17 September 2024 We are looking to recruit two Residential Life Advisors who will work in supporting and providing information, advice and guidance to students living in halls of residence. Whilst it is primarily a pastoral post you will also be responsible for managing behavioural issues in halls, in line with university...

  • Residential Life Advisor

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom The University of Northampton Full time

    About the job Interview Date: 17 September 2024 We are looking to recruit two Residential Life Advisors who will work in supporting and providing information, advice and guidance to students living in halls of residence. Whilst it is primarily a pastoral post you will also be responsible for managing behavioural issues in halls, in line with university...

  • Residential Property Lawyer

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom ecruit Full time

    Residential Conveyancer - Competitive Salary + Benefits- Location: Thrapston, Northamptonshire/ Hybrid-workingPosition OverviewAre you a qualified Solicitor, Legal Executive, or Licensed Conveyancer? We are seeking a professional with the expertise to manage a variety of residential conveyancing transactions. Key Responsibilities- Handle a diverse range of...

  • Residential Conveyancing Paralegal

    2 weeks ago

    Northampton, United Kingdom qed legal Full time

    Residential Conveyancing Paralegal – NorthamptonI am recruiting for an encouraging and driven law firm who require an experienced Paralegal to join a busy conveyancing team in Northampton.The firm pride themselves on being a great place to work with a brilliant work life balance, opportunities for development and career progression with over 5 offices and...

  • Residential Conveyancing Paralegal

    3 weeks ago

    Northampton, United Kingdom QED Legal Full time

    Residential Conveyancing Paralegal – NorthamptonI am recruiting for an encouraging and driven law firm who require an experienced Paralegal to join a busy conveyancing team in Northampton.The firm pride themselves on being a great place to work with a brilliant work life balance, opportunities for development and career progression with over 5 offices and...

  • Residential Conveyancing Paralegal

    4 weeks ago

    Northampton, United Kingdom QED Legal Full time

    Residential Conveyancing Paralegal – Northampton I am recruiting for an encouraging and driven law firm who require an experienced Paralegal to join a busy conveyancing team in Northampton. The firm pride themselves on being a great place to work with a brilliant work life balance, opportunities for development and career progression with over 5...

  • Residential Childcare Worker

    3 months ago

    Northampton, United Kingdom Alfred & Associates Full time

    **Alfred & Associates Ltd are looking for exceptional people who genuinely CARE** Our client understands the pressures employees face each and every day and have invested heavily to be able to provide what you want, need and require to be happy and succeed. Do you feel that you are **NOT** getting any of these vital elements in your current job role or...

  • Children's Residential Support Worker

    3 months ago

    Northampton, United Kingdom Alfred & Associates Full time

    **Residential Children’s Support Worker** **Hours**: 40 per week **Full Time - **Permanent We are looking for a dedicated hard-working Residential Childcare Worker for our client’s Residential Children’s Home. This is a fantastic opportunity to work for a reputable and growing children’s residential services care group, providing safe, caring,...

  • Residential Conveyancing Lawyer

    6 days ago

    Northampton, Northamptonshire, United Kingdom JMC Legal Recruitment Full time

    About the RoleWe are seeking an experienced Residential Conveyancing Solicitor to join our team at JMC Legal Recruitment. As a prominent figure in the Conveyancing Team, you will run your own case load of quality transactions for household name clients and supervise 2/3 paralegals.The ideal candidate will have years of PQE in Residential Conveyancing and a...

  • Youth Residential Care Supervisor

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Elite Care Recruitment Full time £13

    Position: Senior Support Worker - Children's Residential ServiceSalary: From £13 per hour + generous sleep-in allowanceWe are seeking a dedicated Senior Support Worker to join our team in a specialized residential service catering to children and young individuals facing mental health challenges and emotional or behavioral difficulties.Key...

  • Children's Residential Support Worker

    3 months ago

    Northampton, United Kingdom 3DRecruit Ltd Full time

    **Children Residential Support Worker - Northampton** **£25000 - £27000 per annum** **About the job**: Are you a dedicated and caring individual looking to make a positive impact on the lives of children in need of support and guidance? Do you have a passion for providing a stable and nurturing environment for children in a residential setting? 3D...

  • Residential Support Worker

    2 months ago

    Northampton, United Kingdom Action for Children Full time

    Role: Residential Support WorkerSalary: up to £14.51 per hour dependant on experience and qualifications.Location: Northamptonshire positions available in Northampton and Rushden.Contract/Hours: CasualBenefits: Paid annual leave.Gain professional qualifications and excellent training/development opportunitiesFlexible maternity, adoption, and paternity...

  • Residential Conveyancing Lawyer

    5 days ago

    Northampton, Northamptonshire, United Kingdom JMC Legal Recruitment Full time

    About JMC Legal RecruitmentWe are a leading national law firm with a great reputation in the Property Sector. Our business has attracted some of the leading legal experts in the UK due to our flat hierarchical structure, cooperative and open working environment, and premium clients.We believe that our staff are the key to our success, which is why we invest...