Quality Assurance Assistant

3 months ago

Barnsley, United Kingdom Haywood & Padgett Full time

**Hours**

8.00.a.m to 4.00.p.m, (37.50 hours), Wednesday to Sunday. Must be flexible in hours and days of work to meet the demands of the business.

**About Us**

Haywood and Padgett are a leading food manufacturer, located in Barnsley. We are an established company, with a stable order book. The company has a family feel, is professional, friendly, open cultured, and all employees are well respected and valued. Our company believes that it is not just a job that you undertake, but a developing career, no matter what level you join us. Many employees have been with the company for some years, and we have a relatively low turnover of staff.

The working environment is newly designed, determined to house the latest technology and as you would expect from a food manufacturing site, is scrupulously organised and clean.

**The Person & Role**

You will be a people person, friendly and confident, possessing excellent communication and customer service skills. You will also need to be highly organised, with good attention to detail, having the ability to multi-task and prioritise, and meet deadlines. Naturally, you will be a good team player and be capable of using high levels of common sense, coupled with the ability to think outside the box.

Our technical department plays a crucial role in maintaining and monitoring compliance, hygiene, quality, retail and product specifications, auditing, and much more, crossing paths with all department heads and colleagues across the Company.

You will work closely with the technical manager, providing information and administration support, as well working collectively within the wider technical team. Throughout your work, you will undertake an array of technical related tasks, which help monitor our quality management system and ensure product quality, legality, and safety, whilst making sure that we are adhering to customer codes of practice. You will also predominantly investigate and handle customer complaints.

**Daily Duties**
- Checking, collating, and filing bakery quality inspection records, issuing non-conformance, closing out corrective actions, where necessary
- Organising and completing finished product traceability
- Organising and completing raw material mass balances
- Organising and completing finished product mass balances
- Carrying out weekly and monthly glass and hard plastic audits
- Arranging samples for micro and nutritional analysis
- Carrying out GMP audits
- Assisting in BRCGS customer audits
- Maintaining compliance with the BRC Global Standards for food safety and retailers’ food manufacturing standards
- Checking packaging and deliveries, against the approved library samples and assuring correct documentation and certification
- Requesting and filing raw material and packing supplier certificates of conformity and analysis
- Calibrating monitoring equipment
- Conducting personal and environmental swabbing
- Carrying out customer taste panels and quality attribute checks
- Log, investigate and respond to customer complaints

**Qualifications and Experience**
- Experience of working within a technical team, quality, or compliance role, within food manufacturing environment - essential
- Knowledge and experience of working with traceability and mass balances - essential
- Level 2 food safety qualification - preferred
- Knowledge of HACCAP principles - preferred
- Good understanding of the BRC Global Standards for food safety, and retailers’ food manufacturing standards - essential
- Fully conversant with Microsoft; Outlook, Word, Excel - essential

**Skills**
- Excellent interpersonal and communication
- Highly motivated and enthusiastic
- Excellent organisational skills
- Good attention to detail
- Ability to work under pressure, meeting deadlines
- Ability to work unsupervised or as part of a team
- Common sense

**Benefits**
- Pension
- 28 days holiday per year
- Enhanced sick pay
- Medical Insurance
- Cycle to work scheme
- Discounted gym membership
- Company Shop membership

**Job Type**: Permanent

**Salary**: £30,240.00 per year

**Benefits**:

- Free parking
- On-site parking

Work Location: In person

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