Customer Support Coordinator

7 days ago

Peterhead, United Kingdom Score Group Full time

**We’re looking for a Customer Support Coordinator to join our team based in Peterhead.**

**About Score Group**

Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear, aerospace, utilities, and energy. With operations in more than 30 locations, across 5 continents, Score Group supports a global customer base.

**About the role**

This is an opportunity for an experienced administrator to support our Customer support team with the day to administration of all enquiries that come into the team from our global client base.

**You and the role**

If you have previous experience supporting a fast-paced sales team, excellent administration skills, great attention to detail and a passion for providing professional and friendly customer service to clients then this is a fantastic opportunity for you.

**What we offer**

Score Group offers an opportunity with a company that is deeply committed to helping our people to learn, upskill and develop their careers. If you are looking to develop your skills in the customs sector, in a business with excellent growth opportunities across a range of industrial sectors, and like the sound of an attractive salary, contributory pension, excellent benefits and the opportunity to learn from great colleagues, then please review the job outline below - we’d love to hear from you

**Primary responsibilities**
- Ensure all contracted work is carried out in accordance with contract specifics, including quality, leadtime & price
- Ensure all work is carried out in accordance with company policies, procedures, standards and work instructions
- To demonstrate an understanding of Client/Market globally
- Attend any client meetings, where required
- Attend, participate & input on production meetings
- Provide input for marketing / PR globally
- Ensure compliancy with all AS9100 KPI’s & adhere to reporting requirements to allow monthly data gathering for master spread sheet
- Review of incoming tender documents & compile the quotation prior to passing to the Team Leader for review / approval. Issue to client once approved
- Respond to all relevant client enquiries and provide quotation if required
- Carry out workscoping & contract review of all relevant client orders
- Compile & issue quotes for live order PO’s, forward job pack onto admin team to allow master status sheet to be updated
- Work with technical teams in support of potential opportunities
- Provide input and reports as necessary to Customer Support Manager when requested
- Provide on the job training to any new members of the team, where required.
- Participate in deal reviews, when required
- Liaise with relevant Team Leaders to ensure client requests are adhered to
- Contact suppliers for latest price & delivery info on client enquiries
- Review client weekly status reports prior to production admin forwarding to the client
- Completion of contract review document for enquiries / live orders
- Pursue orders “quoted awaiting approval” & progress to “approval” stage where necessary
- When required, contact clients to close out any overdue invoice payments
- Carry out weekly status report meetings with key clients, where required ( GE Houston )
- Assist clients to ensure Score Energy offer the best support on any new product enquiries
- Ensure at all given opportunities “upselling efforts” are maximised
- Awareness of Quality Procedures
- Meet agreed KPI targets.

**Qualifications**
- Qualification in an administrative discipline is preferred but experience will be taken into consideration

**Experience**
- Previous experience in an administrative position is essential
- Experienced in using Microsoft packages is essential
- Previous experience supporting a fast-paced sales team is preferred

**Behaviours and skills**
- Effective communication skills; both written and verbal
- Good attention to detail
- Ability to work well as a team member and to take own initiative
- A clear appreciation for confidentiality and handling confidential information

**Opportunity for all**

**Job Types**: Full-time, Permanent

**Salary**: £1.00 per year

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

  • Customer Support Coordinator

    1 week ago

    Peterhead, United Kingdom Score Group Full time

    **We’re looking for a Customer Support Coordinator to join our team within Score Group based at our facility in Peterhead.** **About Score Group** Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear,...

  • Customer Coordinator

    6 days ago

    Peterhead, United Kingdom Score Group Full time

    We are looking for a Customs Coordinator to join our Energy team within Score Group based at our facility in Peterhead. **About Score Group** Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear,...

  • Customer Support Coordinator

    7 days ago

    Peterhead, United Kingdom Score Group plc Full time

    **We’re looking for a Customer Support Coordinator to join our team based in Peterhead.** **About Score Group** Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear, aerospace, utilities, and energy....

  • Customer Support Coordinator

    6 days ago

    Peterhead, United Kingdom Score Group plc Full time

    **We’re looking for a Customer Support Coordinator to join our team within Score Group based at our facility in Peterhead. This is a temporary 18 month position to cover maternity** **About Score Group** Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to...

  • Customs Coordinator

    6 days ago

    Peterhead, United Kingdom Score Group plc Full time

    **We are looking for a Customs Coordinator to join our Energy team within Score Group based at our facility in Peterhead.** **About Score Group** Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear,...

  • Customer Support Coordinator

    6 days ago

    Peterhead, United Kingdom Score Group Full time

    **We’re looking for a Customer Support Coordinator to join our team within Score Group based at our facility in Peterhead.** **About Score Group** Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear,...

  • Customer Coordinator

    7 months ago

    Peterhead, United Kingdom Score Group Full time

    **We are looking for a Customs Coordinator to join our team within Score Group based at our facility in Peterhead.** **About Score Group** Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear, aerospace,...

  • Customs Coordinator

    7 months ago

    Peterhead, United Kingdom Score Group plc Full time

    **We are looking for** a Customs Coordinator **to join our Energy** team** **within **Score **Group based at our facility in Peterhead**.** **About Score Group** Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including...

  • Support Practitioner Coordinator

    3 weeks ago

    Peterhead, Aberdeenshire, United Kingdom Cornerstone Community Care Full time

    Job Title: Support Practitioner CoordinatorAbout the Role:We are seeking a caring and reliable Support Practitioner Coordinator to join our team in Peterhead. The successful candidate will provide invaluable support to a young gentleman who has autism, enabling him to live independently in his own home. This includes assisting with daily living tasks, such...

  • Peterhead Hospitality Coordinator

    3 weeks ago

    Peterhead, Aberdeenshire, United Kingdom Britannia Hotels Full time

    Become part of our dynamic team at The Waterside Hotel in Peterhead, Aberdeenshire, as a Peterhead Hospitality Coordinator!We are looking for a highly skilled and experienced events coordinator to manage events and provide exceptional customer service to our guests. A competitive salary of £28,000 - £34,000 per annum is available for this role.As a...

  • French Marketing Coordinator

    2 months ago

    Peterhead, United Kingdom Universal Business Team Careers Full time

    DescriptionAre you passionate about brand growth and digital marketing? A leading European brand is seeking a driven and creative French Marketing Coordinator to manage its social media presence and drive brand awareness across France. Reporting to the Senior Marketing Manager, this role offers an excellent opportunity to shape the brands social media...

  • French Marketing Coordinator Lead

    2 weeks ago

    Peterhead, Aberdeenshire, United Kingdom Universal Business Team Full time

    Job Overview:We are looking for a highly motivated French Marketing Coordinator Lead to join our team at the Universal Business Team. As a key member of our marketing department, you will be responsible for developing and implementing effective marketing strategies to increase brand awareness and drive sales in France.Responsibilities:Develop and implement...

  • Brand and Marketing Coordinator

    3 weeks ago

    Peterhead, Aberdeenshire, United Kingdom Universal Business Team Full time

    About Universal Business TeamWe are a dynamic European brand seeking a talented French Marketing Coordinator to manage our social media presence and drive brand awareness across France.This role offers an excellent opportunity to shape the brand's social media content, lead impactful marketing initiatives, and engage with a growing community of trade and...

  • Operations Coordinator

    3 days ago

    Peterhead, United Kingdom Augean North Sea Services Full time

    **Business Unit**:Augean North Sea Services **Site / Function**:Eco-Centre **(a) Responsible to**: EcoCentre Site Manager **(c) Collaborate with**:Site Manager, Operations Team, Projects Engineer(s),Site Supervisor(s), Yard Operator (s) (skips), HSEQ Manager, Treatment Technical Team, Finance Business Partner - ANSS **Job Summary** Working as part of...

  • Personal Care Coordinator

    3 weeks ago

    Peterhead, Aberdeenshire, United Kingdom Mears Group PLC Full time

    About UsMears Group PLC is a leading provider of housing services, homecare, and care services. We pride ourselves on delivering person-centered care that promotes independence, dignity, and well-being. Our team of experienced professionals works tirelessly to ensure that each service user receives tailored support that meets their unique needs and...

  • Project Compliance Coordinator

    3 weeks ago

    Peterhead, Aberdeenshire, United Kingdom BAM Nuttall Careers Full time

    We are seeking a Project Compliance Coordinator to join our EGL2 project team at BAM Nuttall Careers. The successful candidate will be responsible for coordinating and implementing project execution plans to ensure compliance with industry standards.This role is based in Peterhead, Scotland, and offers a competitive salary of £55,000 - £70,000 per annum,...

  • Family Wellbeing Coordinator

    2 weeks ago

    Peterhead, Aberdeenshire, United Kingdom Aberdeenshire Co Full time

    Job Description: Family Wellbeing CoordinatorSalary Range:£31,153 - £32,515 per yearContract Type:TemporaryHours:36.25 hours per weekThis is an exciting opportunity to join our team as a Family Wellbeing Coordinator. You will play a crucial role in providing emotional and practical support to families in need, helping them to build stronger relationships...

  • Child Welfare Coordinator

    2 weeks ago

    Peterhead, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job Overview:Aberdeenshire Council is seeking a highly motivated Child Welfare Coordinator to join their team. As a Child Welfare Coordinator, you will work with families and carers to provide assistance and direct support in the community. This role requires strong communication skills and the ability to work independently within the legislative framework...

  • Digital Marketing Coordinator

    7 days ago

    Peterhead, Aberdeenshire, United Kingdom Universal Business Team Full time

    We are seeking a talented Digital Marketing Coordinator to join our Universal Business Team in France.Job DescriptionDevelop and implement monthly content plans, posting three times weekly on Instagram to drive brand engagement.Engage with followers, respond to messages within 24 hours, and manage interactions to grow brand visibility.Oversee the company's...

  • Senior Infrastructure Coordinator

    3 weeks ago

    Peterhead, Aberdeenshire, United Kingdom BAM Nuttall Careers Full time

    BAM Nuttall is recruiting a Senior Planning Engineer to join its Eastern Green Link 2 project team. This is a key position that requires expertise in planning and coordination, and will involve working closely with other teams to deliver the project's objectives. Based in Peterhead, Scotland, the successful candidate will be required to spend most of their...