Application Support/technical Ba-insurance and

2 months ago


London, United Kingdom first moment Fotografie GmbH Full time

Application Support/Technical BA - Insurance and SQL

Permanent

Hybrid - 1-2 days in the office per week

£55,000 - £75,000

This role would suit a ‘second jobber’ someone to is engaging, proactive will challenge the ‘status Quo’, and someone who has a collaborative approach to their work.

My prestigious specialty insurer’s IT Underwriting Team is made up of Business Systems Analysts (BSAs) and Development & Testing people who deliver day-to-day ‘Business as Usual’ support.

You will be working alongside a team of around 6 people with around 25 people in the whole team.

This is a fantastic opportunity to join a team of like-minded people. You must have strong Application support experience coupled with strong SQL experience, especially in writing queries.

Key Responsibilities
- Application support - IT point of contact for Business
- To provide support and guidance to the business users
- Assist with Evaluation of defects, and enhancements through to resolution.
- The document, maintain and ensure adherence to policies and procedures.
- Manage, prioritise, and resolve incoming issues either independently or utilising other team members or 3rd line support (developers)
- Develop system test plans and test scripts and approves new system behaviors to ensure alignment with business/system objectives.
- Work with other departments to coordinate interdepartmental activities in order to meet business expectations. Assists in problem resolution as needed to ensure prompt, efficient service in accordance with company policies.
- Develop and maintain procedural and policy documentation.
- Communication of releases, updates, and enhancements to the relevant departments.

Skills and Experience
- Experience supporting and administrating insurance-based underwriting systems.
- SQL problem solving
- Understanding of SQL database structures and practices
- Experience in User support processes (Business)
- General knowledge of IT concepts and methodologies, systems development lifecycle, information management, and portfolio management (production systems, release planning, change management).
- Knowledge of business functions and business operations.
- Strong oral and written communication skills, and presentation skills.

Key Performance Indicators
- Experience supporting and administrating insurance based underwriting system.
- Experience supporting and administrating insurance-based underwriting systems.
- To be professional, confident, and approachable at all times. To have a proactive &
positive attitude in the workplace

Application Support/Technical BA - Insurance and SQL

Permanent

Hybrid - 1-2 days in the office per week

£55,000 - £75,000

This role would suit a ‘second jobber’ someone to is engaging, proactive will challenge the ‘status Quo’, and someone who has a collaborative approach to their work.

**Location**:
City of London, London

Start Date:
ASAP

Rate:
£55000 - £75000 per annum + Bonus + Bens

Reference:
JM/I3/APPSUPP

Posted Date:
20/02/2023



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