Application Support Specialist

4 weeks ago


London, United Kingdom ShareForce Full time

Salary Range: £40k-£50k
- Location: Hybrid / London
- Global Insurance Firm

This is an exciting and essential supporting role at a world leading insurance firm. As an Application Support Specialist, you will be at the centre of a transformation journey which looks to reengineer the relationship with business customers, improve the value provided by vendors and become deeply integrated with other wider IT Product and Platforms teams.

**Responsibilities**:

- Respond to technical questions related to apps/ tools/solutions.
- Collaborate with technical teams to ensure appropriate resolution of incidents and identification of bugs and defects.
- Resolve a variety of high-impact incidents or problems through in-depth evaluation of complex business issues, system processes or platform issues.
- Assist with development projects and release to production as needed.
- Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions.

**Skills and Experience**:

- Technically strong with MS SQL and ServiceNow.
- Familiarity with supporting testing and release management and the Azure DevOps tool set.

**Additional Information**:

- Salary Range: £40k-£50k
- Location: Hybrid / London
- Benefits: Private medical, pension, and bonus
- Applicants must hold the right to work in the United Kingdom without sponsorship.



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