Application Support Specialist
4 weeks ago
IT Application Support Specialist
~ Day Rate Contract: £290 Per Day outside IR35
~ 6 Month Contract
~5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm
~ Hybrid working (60:40)
~ Team Size: Team of 4 on a shift Rota
Are you a tech-savvy problem-solver with a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues.
ITIL (must-have)
ServiceNow (for incident management)
Azure Virtual Desktop (AVD)
Microsoft Dynamics 365 (D365)
Office 365 Suite
Bespoke Application Support
As an Application Support Specialist, you will provide technical support for a bespoke Valuations platform and other business applications.
Offer top-notch customer service, managing incidents and escalations efficiently.
Conduct testing on new and existing systems to ensure integrity and robustness.
Uphold ITIL framework guidelines to maintain high standards in service delivery.
Experience in delivering high-quality customer service and collaborating in a small team.
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