Scheme Support Officer

3 weeks ago


Caerphilly, United Kingdom Pobl Group Full time

**Reference**:508107
- ** Work Type**:Full time
- ** Locations**:Caerphilly
- ** Division**:Customer & Community (Support)
- ** Categories**:General: Support
- ** Applications Closing Date**:6 Feb 2024
- ** Salary**:£21,260.20

**Summary**:
We are looking for a passionate and engaging individual to join our Supported Housing accommodation team in Caerphilly as a Scheme Support Officer. This is predominantly a waking night role with occasional weekend day shifts. If you would like the opportunity to make a difference to the people we support, then please read on

**Overview**:
**Who are Pobl Group?**

Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Pobl is more than just a Housing Association, it’s a multi-faceted business whose range of provision varies from care and support to individuals, through to commercial development activities. We are the largest support provider in Wales and our awesome teams share a passion for becoming the very best at what they do, and love their jobs.

**What is great about the role?**

Tŷ Croeso is a 10-bed supported accommodation that provides support to homeless individuals aged 18 and over. You will be working with a diverse group of people from varying backgrounds, some of whom may have experienced trauma and complex needs. Every day is different, you’ll be learning new skills and have opportunity to work with a variety of agencies. We engage with the people we support through positive meaningful activities and provide a Psychologically Informed Environment.** **Your role would be working alongside the project workers promoting tenancy management skills to our clients and providing any other housing related support they may require. Also, as a Pobl Difference Maker you really are part of something special where you and your opinion matters. We have a culture built on our values to be Positive, Considerate and Connected.

**Your day will consist of**:

- Engaging and interacting with the people we support
- Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
- Welfare checks
- Dealing with challenging behaviours
- Addressing any additional needs, the people we support might have

Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.

**Who we are looking for**:

- Have knowledge of issues facing vulnerable and homeless people
- Have good organisation, IT and record keeping skills
- Can work part of a team and on an individual basis
- Deal with difficult situations
- Have good listening skills

**Pobl Benefits**
- Full-time (37hrs), permanent.
- The salary for this position is £21.260.20
- Work pattern: the scheme is covered 24hrs, 7 days a week therefore you may be required to work days, evening, and nights
- An Enhanced DBS is required for this role which we will pay for
- 26 days holiday entitlement plus Bank holidays (Pro Rata)
- Training and progression opportunities
- Pension scheme
- Sick Pay
- Enhanced DBS which we will pay for
- Time for Talking - a free counselling service
- Pobl Wellbeing Team
- Long Service Awards
- Mileage Paid at 45p per mile

**FREDIE**

**What do you need to do now?**

**Interviews will take place on the 16**th** February.**

Further information can be found on the Job Description.



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