Germany :travel Admin Receptionist

2 months ago


Germany, United Kingdom ABL Recruitment Full time

_This is a lovely role and you will not be desk-bound This position is based in GERMANY and your role will be to accompany international clients to visa offices and embassies in order to get them their correct travel documents and the visa they needto travel. The role is exciting and varied as you will be meeting people from around the world in person _

**TITLE**:GERMANY :Travel Admin Receptionist

**Location**: Either Munich or Frankfurt or Berlin

**Start**: ASAP

**Contract type**: Full time in the office to welcome and assist visitors

**Salary**:€32,000 to €35,000 per annum

**Working hours**: 8-hour schedule between 8.00 am - 6.00 pm (Flexible)

**COMPANY** : This is a specialist travel-assistance company that helps overseas visitors with everything that concerns getting a visa. The role is exciting and varied as you will be meeting people from around the world in person at embassiesand will be providing them with a genuine, caring, service when they need to get visa's sorted out for overseas travel. You will be dealing with people going on holiday as well as people travelling for business or family issues so you will need a sympatheticear and patience

**Duties**
- You will be delivering a best-in-class customer service to travellers
- Welcoming clients as they arrive at embassies
- Maintaining a check-list of all the relevant papers that will be required for the visa process
- Ensure that the client has the correct documents
- Directing clients from different cultures and with different languages to the correct counter to get official stamps
- Collecting time-critical and confidential documents and passports
- business teams and consulates to ensure success

**REQUIREMENTS**:

- Fluent German and English
- Hold a B driving licence
- Customer service experience ideally gained in travel or hospitality



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