Project Co-ordinator
6 months ago
**About The Role**
**Summary of Duties**:
- To receive incoming calls and record/manage these efficiently to the required job standard.
- Processing operatives paperwork and closing calls to submit for payment
- Responding within agreed time frames, service levels and contract terms to ensure that work orders are met
- Routine administrative tasks
- Early escalation of any issues or concerns to line manager
- To understand and comply with policies and procedures
- To carry out work in a safe and diligent manner
- Adhere to the Data Protection Act
- Undertake any other reasonable duties as and when requested by management.
**Person specification**:
- 5 GCSE’s to include English and Maths
- 1 years office experience
- Microsoft Office Experience (Excel)
- Proactive and can work independently with limited supervision
- Strong customer focus and professional at all times
- Demonstrate high levels of organisational skills
- Excellent communication skills
- Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.
- Adaptable with a flexible and positive attitude
**Health & Safety**:
- Adhere to all health & safety regulations and company policy at all times
- Report any accidents or issues regarding health & safety appropriately
- Ensure all Risk Assessments & safe systems of work are read, understood, signed and followed
**Required Criteria**
- Full UK Driving License
- Recognised Construction Qualification (BSc/HNC/HND)
- Valid CSR Card or formal Health and Safety Training
- 5 years’ experience in construction industry
- Possess an understanding of construction processes & methodology
- Understand construction measurement principles
- Strong IT skills (Excel/Word/Outlook)
- Be capable of working on own initiative
- Ability to work methodically and with attention to detail
- Good communication and organisational skills
- Have a good timekeeping and attendance record
- Have the ability to work with a wide range of people
- Be a good team player
- Demonstrate ability to follow written and verbal directions
- Demonstrate a flexible attitude towards assigned tasks
- Be reliable & committed
- Have ability to work to deadlines
- Participate in overtime when required (including weekends)
- Have ability to take on new skills
- Have a positive approach to continuous improvement processes and techniques
**Desired Criteria**
- Experience in Measured Terms Schedules Facilities Management Experience
**Skills Needed**
Quality Management, Regulatory Compliance, Adapting to Circumstances, IT skills, Attention to detail, Communication
**About The Company**
Connect - Transform - Sustain
CTS is an award-winning, industry leading facilities management company. Originally a building company, CTS has expanded into heating installation and has further diversified into building maintenance and property development. This has extended the company's reach to over 30,000 properties (and rising), across the island of Ireland. CTS prides itself on exceeding client’s expectations and making sure that the client is satisfied with all aspects of work.
We offer full service maintenance contracts to a variety of clients ranging from homes through to education, healthcare, blue light services and other public sector clients. Our senior management team have over 150 years experience in maintenance and construction.
CTS offers works from Waterford to Derry-Londonderry covering Irelands two largest cities of Dublin and Belfast.
**Company Culture**
Energy & Compliance Services
From all sources of domestic and commercial heating appliances that we service and maintain, we also offer a full install and commission package.
Property Services
Our Property Services team delivers building maintenance for small, medium and large-scale developments, delivering all trades response and preventative maintenance packages to clients in a wide range of general and specialised works including plumbing, heating, flooring, fit out, renovation and insulation.
Development
We provide new build development of residential and commercial property schemes with a portfolio that stretches across the island of Ireland, including land acquisition and the build out of social housing projects right through to commercial premises.
**Company Benefits**
Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Opportunity to travel, Free parking, Open office, Competitive salary
**Salary**
Not disclosed
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