Cancer Information and Support Volunteer with

1 month ago


Glasgow, United Kingdom East Renfrewshire Culture and Leisure Trust Full time

You’ll be part of a team of volunteers helping to deliver information and support services to people affected by cancer in East Renfrewshire. The aim of the programme is to offer support and information in a friendly, informal, non-clinical environment. You will help by signposting to services including financial advice, physical activities, complementary therapies, counselling or practical support.

This role is currently available in Barrhead Foundry on Tuesdays 12.30 - 4pm and on Wednesdays 10.15 am - 12.45 pm. There are also opportunities to promote the service in a range of community venues. Unlike most volunteering opportunities, you don't need to volunteer every week. As long as you show commitment and reliability, we can be flexible with shifts.

**Activities will include**:

- Meeting and greeting people, providing a warm welcome to the Macmillan service
- Providing a friendly, listening ear to service users

Making tea and coffee
- Supporting people on a one-to-one basis, depending on their individual needs
- Explaining the resources and services available to people affected by cancer in East Renfrewshire
- Making direct referrals to appropriate agencies
- Collecting and recording information about people who use the service
- Keeping information displays stocked and up-to-date
- Setting up and closing down the service at each session
- Attending volunteer development sessions to keep informed and up-to-date

You’ll receive full training and support to give you the skills needed to carry out this role, including listening skills, confidentiality and boundaries. Optional training opportunities, to develop your skills further, are offered, and regular ongoing support is available from the Macmillan Service and Volunteering Coordinator.

There are always two volunteers on shift together, and as it's not always the same volunteers every week, you'll get to know your fellow volunteers.

**Benefits to you**
- Be part of a friendly, enthusiastic team of people in your local area
- Make a real difference to people affected by cancer in your community
- Use and develop your skills, enhancing your CV
- Full training and induction for the role, covering your duties, our code of conduct, the needs of people affected by cancer and where to go if you need advice and guidance
- Ongoing training and development
- Flexible opportunity to volunteer at one specific venue or both, based on your availability

**Qualities and skills required for the role**
- Good listening skills with an ability to actively listen (training will be provided)
- Open, warm and friendly manner
- A caring and non-judgmental attitude
- Good communication skills
- Awareness of own limitations and the boundaries of the role
- Reliability and commitment to the role
- Willingness to learn and to undertake training as required
- Basic administration skills
- Ability to work independently and as part of a team
- Respect for individuals, regardless of their background

Volunteering roles with Macmillan East Ren require a Standard Disclosure check or membership of the PVG Scheme. The purpose of this is to safeguard volunteers and service users from harm. Having a criminal record will not automatically prevent you from volunteering. Rather, cases will be treated on an individual basis. We’ll support you to complete the relevant paperwork during the recruitment process.

Agreed travel expenses will be reimbursed in line with our financial guidelines and procedures

**What’s the commitment?**
- We ask that volunteers commit, where possible, to two or more sessions per month, for 6 months or more.

**Job Type**: Volunteer

Work Location: One location

Application deadline: 30/05/2023
Reference ID: CISS/BF/M



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