Volunteer - Patient Leader

7 months ago

Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

Would you like to work with us to improve patient care? Join us as aPatient Leaderand become part of a network of specially trained volunteers, who are working with us to design and transform services in our Trust.

(Please note - this is an unpaid volunteer role)

ROLE SUMMARY

Patient Leaders work alongside colleagues across the Trust, influencing and shaping decisions at all levels.

Patient Leaders can help us build on established relationships between health professionals, patients, carers and the public. They ensure we are putting the voice and needs of patients at the forefront of decision making, and that views of patients, carers and families are represented at all levels of the organisation. This includes across partner organisations in the region (such as voluntary organisations, community and mental health services).

Patient Leaders should be keen to develop their understanding of challenges faced by the Trust, and be committed to improving NHS services. Patient Leaders will be able to think widely about health and wellbeing.

Patient Leaders will be able to positively motivate and support people to work with change, and have a mindset for improving outcomes and the experience of patients and service users.

**Activities Patient Leaders may be asked to participate in**:
MDT interviews (including interviewing consultants and senior nurses)

Policy reviews

Quality improvement projects

Steering/Working groups

Overseas Nurse Training (patient acting)

Ward Accreditation

Task and Finish Groups

Reviews of nursing skill mix/levels

Clinical leadership development programmes

**Regular meetings, including**:
Clinical Governance

Patient Safety Partners

Transformation projects

Digital Improvements

Building Berkshire Together

Projects may arise when a department has identified a potential improvement they could make, and they want your input as a Patient Leader to provide constructive feedback or balanced debate on how to move that idea forward. Alternatively you may have identified (or someone may have let you know about) an idea for improvement, which you can bring to us so we can help you explore avenues for taking it forward.

LIVING OUR VALUES EVERY DAY

Our values reflect the type of Trust we aspire to be.

Compassionate -Our relationships are based on empathy, respect, integrity and dignity. In every interaction and communication we treat colleagues, patients and families with care and understanding.

Aspirational -We strive to continuously improve, to be the very best that we can be as individuals and an organisation.

Resourceful-Living within our means. Responding to the challenges of today and tomorrow in effective, efficient, innovative and optimistic ways.

Excellent-Committing to excellence in everything that we do; placing patient safety and quality at our heart. Learning from mistakes, doing what we say we are going to do and holding ourselves and others to account.
Upholding a culture where the voices of our patients, carers, and communities are at the heart of all that we do. Actively listening to their knowledge and lived experiences will enable us to deliver high quality, innovative, inclusive and safe care.

It is our vision to work together to provide outstanding care for our community.We aim to deliver this through five strategic objectives:

- Quality (including Safety) - Deliver the best and safest healthcare in the best possible place for patients.
- People - Provide the best place to work, train and learn.
- Partnership - Work together to create a modern and sustainable healthcare system.
- Innovation - Recognise productivity improvement opportunities and utilise technology to improve efficiency.

Sustainability - Live within our means, optimise our capacity and get it right first time.
- express any additional qualities you feel you would bring to the role
- share your experiences of accessing services at the Royal Berkshire NHS Foundation Trust
- share your experiences of caring for someone with health conditions.
- Previous applicants need not apply*

EXISTING ROYAL BERKSHIRE NHS FOUNDATION TRUST STAFF

If you are already an employee of the RBFT you may want to become a Patient Leader when you retire or leave the Trust. You can’t be a Patient Leader whilst you are also an employee of RBFT (or another NHS Trust), but there are many other volunteering roles available that you can take part in whilst still employed.

As a member of staff, if you carry out voluntary services for the Trust, you would be eligible to be part of the Deliver a Difference scheme. This recognises staff who go that extra mile, by volunteering as well as working for the Trust. If you are interested in Deliver a Difference, contact either the Patient Experience Team or Voluntary Services.

WHO CAN BECOME A PATIENT LEADER?

As a Patient Leader you should have a have a willingness to develop an understanding of NHS services; be able to think widely about health and wellbeing; be committed to impr

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