Internal Sales Coordinator

2 months ago


Godmanchester, United Kingdom Point Recruitment Full time

Our packaging client who is based in Godmanchester - Cambridgeshire is looking for 2 internal Sales Coordinators to join their dynamic sales team.
**This is an office bound position and does not involve travelling to clients.**
**PURPOSE**:
The Internal Sales Coordinator will deliver a first class service to our customers through excellent management of a portfolio of accounts allocated. Having close interaction with planning/production/operations to ensure the business provides a high level ofcustomer service at all times.
**JOB FUNCTIONS**:

- Manage a full portfolio of accounts as allocated
- Ensure that procedures within the department are followed
- Provide information in a concise and timely manner, to both customers and members of the company
- Raising orders and ensuring that prices are in line with agreed contracts
- Scheduling Deliveries and liaising with customers
- Create weekly stock reports and ensure they are sent to the customer
- Anticipates customer needs and proactively plan and manage customer accounts for order receipt.
- Build positive, effective relationships, and proactively communicates the status of orders with customers.
- Adheres to the requirements of managing customer accounts and developing effective ways of working.
- Making Amendments to production instructions in line with Customer Requirements
- Grow product knowledge both through regular product training and from working alongside internal departments
- To ensure and maintain the departments targets and KPI's are achieved through management of allocated accounts
- Manage delivery / disposal of aged stock
- Assist in covering accounts within the team when colleagues on annual leave
**MUST HAVE**:

- First class telephone manner and communication skills both written and verbal.
- Highly organised
- Ability to work under pressure to deliver a high standard of service
- Self-Motivated and the ability to motivate others
- Process relevant information quickly and easily
- Attention to detail
- Excellent organisational and time management skills, with the ability to prioritise
- Team Player
- Able to work in a fast-paced environment
Hours of work:
Monday to Thursday 8.30 - 5.00pm
Friday 8.30am - 4.00pm
Should you have excellent customer service together with internal sales skills and feel this is an opportunity for you - please call:
Sharon on
INDCOMM



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