Stakeholder Engagement Lead

3 weeks ago

Camden, United Kingdom Reed Talent Solutions Full time

**Your Key Accountabilities will be to**:

- Manage strategic engagement with a range of stakeholders, advocates and partners to strengthen ongoing relationships, gather intelligence and build awareness of the overall context for communication.
- Overseeing the execution of the stakeholder management framework.
- Devising and delivering an engagement programme for our CEO and Chair and other senior leaders, including in the national press, events, conferences and other external opportunities. Identifying and securing opportunities for them to speak at and attendrelevant events, leading on briefing and communications support surrounding these.
- Operationalising - in collaboration with the Senior Communications Manager - the corporate affairs strategy in support of MaPS’ corporate plan. Ensuring this activity is coordinated with internal stakeholders, including senior leaders, as well as key partners.
- Leading the external affairs, strategic communications and B2B digital functions, helping create a high performing, collaborative and inclusive team.
- Setting and evaluating any communications and engagement activity against robust KPIs, contributing to regular reporting to our Board, Executive Leadership Team, DWP and others
- To oversee the development of targeted content (written, video, imagery, etc) and channels for B2B audiences
- Understanding the stakeholder landscape and key influencers. Monitoring stakeholder perceptions and reputation/risk management. Delivering the annual/biennial stakeholder perception survey and using its results to inform and improve future engagement.
- Promoting, a positive culture of stakeholder engagement and ensuring regular cascade of information.
- Supporting and working with others across MaPS to ensure quality and consistency of externally facing messaging.
- Identifying and managing complex issues which may affect relations with stakeholders and resolving them appropriately.
- Attending events - both remote and in person - when appropriate.

**It is essential for the Stakeholder Engagement Lead to have the below experience and skills**:

- Significant experience of a range of stakeholder engagement disciplines including parliamentary engagement/public affairs, digital engagement, strategic communications/business partnering
- Strong leadership skills, with a commitment to building collaborative, inclusive, high performing teams
- Ability both to think strategically and to take a hands on approach to engagement.
- Excellent written and oral communication skills, with specific expertise in speech writing and developing compelling thought-leadership content for senior leaders
- Experience of using insight to plan and evaluate engagement and communications activities.
- Ability to work in fast-paced environments and take a proactive approach.
- Good understanding of the public sector and central government
- Experience delivering programmes within a central government environment an advantage.
- An understanding of the financial wellbeing, money guidance, debt advice or pensions sectors
- Highly developed political sensitivity and understanding of the position of an arm’s-length body within the wider government context.

**Personal qualities**:

- Strong organisational and planning skills at both strategic and operational levels.
- Proven ability to deliver effective and creative solutions, aligned with medium to long-term strategies, annual plans and ambitious targets.
- Motivated, positive, determined, resilient, confident, and resourceful in the face of challenges and ambiguity.
- Strong interpersonal skills with the ability to network, build relationships and influence colleagues and stakeholders.
- Ability to operate independently and as part of a collaborative and inclusive team, motivating staff, peers and stakeholders through periods of change.
- Passion for innovative technology and how it can be used to deliver value, both social and financial.
- Able to display high level of emotional and cultural intelligence, diplomacy, and organisational awareness.
- Highly developed critical thinking, interpretative, analytical, and problem-solving skills.

**Working for MaPS**:

- At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other.We’re not only looking for the best people to come and work for us, but we need people who align themselves to our values._
**Caring.**We care about our colleagues and people whose lives we are here to transform.
**Connecting.** We will transform lives through our ability to make positive connections.
**Transforming**_. _We are committed to transforming lives and make a positive societal impact.
We help people - particularly those most in need - to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advicethroughout their lives, however and whenever they need it.
By fostering our values, we are very proud of the inclusive working environment that we have created.We are committed to attracting people of all backgrounds, we want our colleagues to reflect our customers and the people we assist.
**_What Money and Pensions Service can offer you?_**:

- Generous Annual Holidays 30 days plus BH’s
- Pension scheme - contributions matched 2 to 1 (up to 10% of your salary)
- Interest-free loan to help you buy season tickets for buses and trains
- Cycle to work Scheme
- Free eye test & flu jabs
- Life assurance schemeGive as...

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