Receptionist
4 days ago
We have an opportunity for a Receptionist (part-time, 3 days a week (23.25 hour) to join our front-of-house team at our Head office at Almondsbury. You will be supporting the user-experience of every member of staff and visitor to the office, ensuring that we continue to be one of the best places to work (Hydrock were Top 10 in 100 Best Companies to Work For Survey),
Position Overview
You will be required to provide first-class reception service that supports our people and visitors. Reporting to the Office Manager, you will support all of the departments and office functions. You can expect a professional, vibrant and fast-paced office environment where everyone pulls together to achieve shared goals.
**Hydrock**
Hydrock is an independently-owned integrated multi-disciplinary engineering consultancy of over 700 people, operating out of 20 offices in the UK. We have been consistently in the 100 Best Companies to Work For list for the last seven years. We pride ourselves on looking after our people and our values help create a unique, dynamic, working environment. Feedback from our client listening programme and employee surveys indicates we are great to work with, whether providing our services to a client or a rewarding experience for our employees.
For some useful fast facts on us, you can check out our backstory, key numbers, recent awards and accolades, along with our pledges, commitments and memberships here.
Core Job Functions
Support the user-experience of every member of staff and visitor to the office with a friendly and professional reception, including:
- Direction of enquiries and managing issues for our office users;
- Promptly responding to all incoming calls; answering queries, redirecting calls, and taking messages;
- Meeting and greeting all visitors in a professional and polite manner, providing refreshments if required and informing Hydrock staff that their visitors have arrived;
- Responsible for ensuring that the Reception area and meeting rooms are kept clean and tidy at all times, reflecting a quality professional working environment;
- Manage all post, including signing for deliveries, logging and distribution; plus, outgoing post and courier arrangements;
- Administration and co-ordination of meeting room facilities (including setting up the AV/IT);
- Ordering of catering for staff training/meetings as requested;
- Assist with the ordering of supplies for Almondsbury office and other Hydrock offices;
- Support Office Manager with administrative duties as needed, on a daily basis.
Your experience/skills
- Excellent verbal communication and interpersonal skills
- Previous experience in a customer service/reception role
- Good team player but able to work independently
- Fully competent in the use of Microsoft Office and other associated software (training given)
- Driver’s license
- Good sense of humour; well-mannered and self-motivated with a proactive approach.
***What you can expect in general**
Inspired and motivated colleagues. A great team, office and employer (check out our 2021 wrap up here). A genuine opportunity to create and to be recognised and rewarded.
Our remuneration package includes a competitive salary and employer pension contribution, 25 days annual leave (with the option to buy/sell up to five days), healthy living bonus, well-being bonus and a wide variety of flexible benefits. There are also little things like a paid day off for good causes and free fresh fruit in every office.
We have several team, office, regional and divisional events but ‘Challenge Day’ is when the whole company comes together for a paid day of fun You can check out our most recent Challenge Day here.
A career with Hydrock offers you the chance to achieve your potential in a strongly people-focused and values-led business that provides great opportunities for professional and personal development.
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