Repair Order Administrator

7 months ago


SouthendonSea, United Kingdom Olympus UK & Ireland Full time

_“At Olympus, we believe everyone should have the opportunity to live life to the full. For over 100 years, we have been pioneering innovative medical technologies and solutions that made the previously invisible - visible.”_

Olympus are hiring for a **Repair Administrator** on a full time permanent basis

The Repair Administrator supports our MRS (Medical Repair Service) division with maintaining the Quality standards required for our ISO 13485 and ISO 9001 certifications. This is a varied administrative role, where your duties could include:

- Ensuring equipment is calibrated, verified and maintained
- Performing calibration or verification in accordance with documented procedures
- Prepare reports by collecting, analysis, and summarising data, making recommendations and reporting quality issues to the original equipment manufacturer via the Excellence Through Quality (ETQ) database
- Analysing, identifying and implementing repair and business process improvements which will improve capability and performance
- Promoting and raising awareness of the impact of current and emerging quality issues, whether legislative or best practice
- Support the work of the Corporate Quality Assurance Department

**What skills are we looking for?**
- Prior experience in a Quality role is desirable but not essential
- You will have demonstrable experience in an Administrative/Clerical position
- Working knowledge of Microsoft Office is essential
- You will possess clear and concise communication skills, both written and spoken
- You will be an effective collaborator, with the ability to work well as part of a team
- You demonstrate self-motivation, with the ability to plan and organise your workload

We are an equal opportunities employer, and we are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown.

At Olympus, we have a dedicated in-house Talent team that cover all areas of the business. As a backup, we have a preferred supplier list (PSL) of vetted suppliers and as such, are unable to accept unsolicited CVs from recruitment agencies or search firms outside of our PSL. Please note that Olympus will not be responsible for any fees, charges or terms associated with any such CVs.

**Benefits**:

- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Shuttle service provided
- Sick pay
- Store discount

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Southend-On-Sea

Reference ID: REPA



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