Customer Quality Officer

6 months ago


Sheffield, United Kingdom Adept Resourcing Engineering Full time

Adept is pleased to be working with a leading provider for the aerospace, Military & Defence, Oil and Gas, Power Generation, and Industrial industries. They take pride in our commitment to excellence, innovation, and customer service. Seeking a passionate and skilled Customer Quality Officer to join their team.

**Key Responsibilities**:

- Serving as the primary point of contact for customer quality liaison within the company
- Collaborating with internal departments to promote a standard of product and documentation excellence.
- Reviewing WRC (works route cards) and other quality release documents for compliance with customer purchase order requirements.
- Producing customer-required documentation, including but not limited to APQP (Advanced Product Quality Plan), PPAP (Production Part Approval Process), and deviation permits/requests.
- Creating final release documentation, such as certificates of conformity, FAIR (first article inspection reports) packages, DVI Packages (Safran Industrial Validation Package), customer concession documentation, and despatch documentation.
- Serving as the approved final release signatory for products.
- Perform internal audits according to a defined schedule as necessary.
- Participate in external customer audits/visits as required.
- Analyse quality and product data as needed to identify trends and areas for improvement.

**Qualifications and Skills**:

- Understanding of quality procedures.
- Excellent attention to detail.
- Working knowledge of Excel, Word, and Windows-based data systems.
- Excellent organisational skills.
- Excellent communication and liaison skills.
- Flexible and proactive approach.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£40,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Sheffield, South Yorkshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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