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Sales Administrator

5 months ago

Birmingham, United Kingdom Hydrapower Dynamics Ltd Full time

We are currently recruiting for a experienced Sales Administrator to join our busy sales administration team at Hydrapower Dynamics Limited.

Duties involve but are not limited to:

- Responsible for managing the sales order process
- Assisting and be able to provide cover for the Scheduler in entering customer requirements on to the system
- Developing rapport and relationships with key customers and contacts, understanding their specific requirements.
- Ensuring customer requests are fully understood and resolved.
- Handle customer complaints and queries professionally and escalate problems where necessary to relevant personnel.
- To follow departmental systems, processes and procedures
- Responsible for creation bills of materials and raise orders and allocate stock
- Entering customer information and data onto the CRM system

**Experience**:

- Sales administration: 1 year (essential)
- administration: 1 year (essential)

**Salary**: £21,294.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: One location